Aer Lingus is worst airline

I have been flying around Europe every couple of weeks for some months now. I hate terminal 2 in Dublin Airport so will always opt to fly with an Airline going from T1.
I had the misfortune this week to fly Aer Lingus to Barcelona. It was truely awful. Long queues at check in as there was only 3 desks open and 1 luggage drop off desk for the likes of me who always uses mobile app check in. Staff were "Polite" but unfriendly. Couldn't bring hand luggage as well as a laptop bag so had to check in my cabin bag.
Seats are dire on planes, leg room is puny compared to every other airline I have flown.
What really amazes me is their prices are at best equal to the non low cost airlines and in many cases only 20 Euro cheaper.
Check in desk in Barcelona opened just 2hrs before the flight, have never seen that with another airline before.
When I fly to London I only will go on the British Airways flights as you at least get a cup of coffee, a snack and can take a cabin bag as well as the laptop bag and the staff are very friendly.
Am all for buying Irish but not when you get cr@p service.

Fr_Dougal

Is that you, Michael?

michellie

Are you looking for the complaints section on the aerlingus website?

Legs.Eleven

LEAVE AER LINGUS ALONE!! :mad::mad:

Dr. Kenneth Noisewater

At least you're saving 60 quid a week by doing your shopping in Aldi.

wretcheddomain

Shouldn't you be sending this email of complaint to Aer Lingus?

Chucken

I'm confused
Isn't it usually a Ryanair bashing thread we get??

wretcheddomain

Chucken wrote: »

I'm confused
Isn't it usually a Ryanair bashing thread we get??

The OP is drunk.

Ronan|Raven

Deleted User wrote: »

leg room is puny compared to every other airline I have flown.
.

WTF? I take it you have never sat upon one of Ryanairs finest plastic knee crushers?

Chucken

Ronan|Raven wrote: »

WTF? I take it you have never sat upon one of Ryanairs finest plastic knee crushers?

Why would you need a plane? You believe you can fly!

Auldloon

I use them to fly back to Ireland 3 times a year and I find them ok but their website........grrrrr. I've got no choice but to use it otherwise I would never have gone back a second time.

Peregrine

What's your issue with T2?

ProfessorPlum

OP must have grown a bit since his last flight.

http://www.seatguru.com/charts/shorthaul_economy.php

And what is the problem with T2, now that the Butlers issue has been sorted

Chucken

Nimrod 7 wrote: »

What's your issue with T2?

It's no T1 Ted :mad:

vicwatson

Westjet Rock !!

Nimrod 7

Nimrod 7 wrote: »

What's your issue with T2?

There is a smoking area in T1 , so I can have a glass of wine and a smoke to relax before the flight. In general, I just prefer T1, difficult to explain why.

Chucken

Chucken wrote: »

I'm confused
Isn't it usually a Ryanair bashing thread we get??

Have been on a Ryanair flight last year and I found it was fine. My expectations were pretty low to start with but I ended up pleasantly surprised.

weisses

Deleted User wrote: »

There is a smoking area in T1 , so I can have a glass of wine and a smoke to relax before the flight. In general, I just prefer T1, difficult to explain why.

Smoking , ...Drinking ....stress issues



T2 is the least of your worries

uli84

I hate that going from one level to another in some illogical order in T2

Fighting Irish

Deleted User wrote: »

I have been flying around Europe every couple of weeks for some months now. I hate terminal 2 in Dublin Airport so will always opt to fly with an Airline going from T1.
I had the misfortune this week to fly Aer Lingus to Barcelona. It was truely awful. Long queues at check in as there was only 3 desks open and 1 luggage drop off desk for the likes of me who always uses mobile app check in. Staff were "Polite" but unfriendly. Couldn't bring hand luggage as well as a laptop bag so had to check in my cabin bag.
Seats are dire on planes, leg room is puny compared to every other airline I have flown.
What really amazes me is their prices are at best equal to the non low cost airlines and in many cases only 20 Euro cheaper.
Check in desk in Barcelona opened just 2hrs before the flight, have never seen that with another airline before.
When I fly to London I only will go on the British Airways flights as you at least get a cup of coffee, a snack and can take a cabin bag as well as the laptop bag and the staff are very friendly.
Am all for buying Irish but not when you get cr@p service.

I get what you're saying but i hate when people say that

For Forks Sake

Deleted User wrote: »

There is a smoking area in T1 , so I can have a glass of wine and a smoke to relax before the flight. In general, I just prefer T1, difficult to explain why.

You know you can walk from T2 to T1 once you're through security and back again if you really want to get a smoke in before your flight.

Also the length of the walk will negate the negative effects of your smoke, so it's win-win really

Blue Crystal

For Forks Sake wrote: »

You know you can walk from T2 to T1 once you're through security and back again if you really want to get a smoke in before your flight.

Also the length of the walk will negate the negative effects of your smoke, so it's win-win really

I'm pretty sure it doesn't work like that

The Backwards Man

What airlines do you normally fly with OP? I've been on quite a few and Aer Lingus is far from the worst, believe me.

For Forks Sake

Blue Crystal wrote: »

I'm pretty sure it doesn't work like that

How dare you question my methodology...

The Backwards Man

The Backwards Man wrote: »

What airlines do you normally fly with OP? I've been on quite a few and Aer Lingus is far from the worst, believe me.

In the last few months, have flown mainly BA, SAS, Lufthansa and once Air France. You definately get spoiled with Lufthansa. Have also done long haul with Etihad and Emirates.

I love Aer Lingus and fly with them quite regularly. Comfy seats, friendly staff. Stuck on the plane for two hours before take off last week because of the air traffic control issues in the uk and we all got free tea/coffee and biscuits and a voucher for food. I've been on other airlines a lot longer without as much as a sorry for the delay.

Far from the worst airline.

Oh and it's a ten minute walk from t1 to t2 so you could arrive a bit earlier if you want to hang out there first.

The Backwards Man

Deleted User wrote: »

In the last few months, have flown mainly BA, SAS, Lufthansa and once Air France. You definately get spoiled with Lufthansa. Have also done long haul with Etihad and Emirates.

They are all 4 star airlines, well, not sure about SAS. Aer Lingus is a 3 star, you're not comparing like with like at all. Anyway, I'd take Aer Lingus any day over Air France.

lillycool

Love T1 and have no problem with T2 but sometimes in T2 the trek to your flight is a bit long, especially if you are a tiny bit late. Can't understand why T2 don't have those moving walking strips things going the whole way through, instead of stopping and starting, and have them moving at a faster rate.

thee glitz

I was very pleased with Aer Lingus when I missed the cut-off for
online check-in. I got a £10,15mins taxi from the city to airport
and they checked me in for free. No queue either. I'll never see Prestwick again.

Wompa1

Have flown with Aer Lingus about 8 times in the last 3 years or so. Flew with them from Chicago to Dublin return, returned last week.

I have always tried to fly Aer Lingus when the price wasn't hugely different. I think I'm finished with that loyalty. The staff don't give a ****. Went to the bag drop in Terminal 2 and the woman there was talking to her colleague for 3 or 4 minutes with us standing in front of her...She waved us forward!!! she wasn't talking about work either. She then asked for passports and starting talking to the guy again, same through out the entire deal. Put your bag up, she's putting the sticker on the bag with her head turned chatting away to the guy.

Next up the stewardesses, one of them was walking down the aisles checking on crap before landing. She had not talked to us at all for the entire flight. She comes by and barks "Just put the shade up"....no could you please or thanks or any pleasantries....

When they were bringing the 'light breakfast' they give before landing. The stewardess literally threw the f'kin thing onto my tray...

Next up. I've flown with them quite a bit over the years and so I signed up to the frequent flyers program. After this last trip I checked my balance and it shows 0...I asked their support what was up with that and I was told flyer miles aren't provided for 'promotional' flights...now I didn't even know it was a promotion...the cost was the same as months previous...also if you ever look at the Aer Lingus website, there's always a promotion on.

I was on one of their newer Airbus' this time around and there's quite possibly less leg space now, there's a big metal yoke to the right of the seat in front of you. The movie choice was crap (don't care about that so much) and the new Wifi service was way over priced compared to US Airways, United etc. who use that GoGo service...

Blue Crystal

ITT:thinly veiled 'I travel a lot'

lightbulbs

For short haul to Europe I generally choose Ryanair. Meals or in-flight entertainment aren't provided on such short flights so Aer Lingus essentially offer the same product as Ryanair. However, the latter wins on price. They usually have quicker turnaround times too since they don't bother with reserved seating nonsense.

As for flights to America, the most important thing is to avoid US Airways. No back seat screens so you strain your neck trying to watch the 20 year old Friends re-run on the overhead CRT monitor. The food is nothing to write home about either. They are the cheapest when flying trans-Atlantic but you get what you pay for. Terrible airline. Aer Lingus trans-Atlantic are fine but they can be pricey. I'd rather fly with Virgin or KLM.

Many people like myself will never forgive Aer Lingus for their extortionate prices to London when they had a monopoly back in the 80s.

billie1b

The Backwards Man wrote: »

Anyway, I'd take Aer Lingus any day over Air France.

Could not agree with you more, Scare France are a disaster

biko

I've flown Aer Lingus many times, never a bother.
Usually long haul though.

Tin Foil Hat

Ronan|Raven wrote: »

WTF? I take it you have never sat upon one of Ryanairs finest plastic knee crushers?

I traveled to South America and back on Iberia Airlines about ten years ago. I'm not the tallest of blokes (5'8"ish) but, Jesus Christ, the Spanish must really short or really tolerant. I've only just managed to decouple my knees from my face.

humbert

To be fair to the OP British Airways are nicer.

billie1b

humbert wrote: »

To be fair to the OP British Airways are nicer.

Flew with them on an A340 to Larnaca, probably one of the best flights I ever had

Daqster

Nimrod 7 wrote: »

What's your issue with T2?

Linda Hamilton didn't get her tits out.

joe swanson

Definitely not the worst. Ryanair are worse. Also the american airlines are atrocious.

Sir Arthur Daley

I think aer lingus are on the ball.

GTE

Deleted User wrote: »

I have been flying around Europe every couple of weeks for some months now. I hate terminal 2 in Dublin Airport so will always opt to fly with an Airline going from T1.
I had the misfortune this week to fly Aer Lingus to Barcelona. It was truely awful. Long queues at check in as there was only 3 desks open and 1 luggage drop off desk for the likes of me who always uses mobile app check in. Staff were "Polite" but unfriendly. Couldn't bring hand luggage as well as a laptop bag so had to check in my cabin bag.
Seats are dire on planes, leg room is puny compared to every other airline I have flown.
What really amazes me is their prices are at best equal to the non low cost airlines and in many cases only 20 Euro cheaper.
Check in desk in Barcelona opened just 2hrs before the flight, have never seen that with another airline before.
When I fly to London I only will go on the British Airways flights as you at least get a cup of coffee, a snack and can take a cabin bag as well as the laptop bag and the staff are very friendly.
Am all for buying Irish but not when you get cr@p service.

I dunno about this, sounds like rant than anything reasonable.

Terminal 2 is hardly Aer Lingus' fault. Besides the lifts from checkin to security, it is a great little terminal for me.

I have never had to check in baggage for Aer Lingus or Ryanair so no comment there.

Staff have been great for me on Aer Lingus flights.

How big is your laptop case that you could not bring it? I regularly bring my 17" laptop in a small case with no bother when my overhead luggage is full or overweight with the laptop.

Aer Lingus has the same or better seating attributes for pitch and width with extra legroom on the Aer Lingus flights (I am 6 foot 3 so it matters to me - Flybe turboprops are by far one of the best for legroom actually)

I have flown short haul from Dublin about 20 times in the last year and it has been 50/50 on price between Aer Lingus and Ryanair. My situations mean I can not book too far in advance and they sure are similar.

Check in at Barca could have a hell of a lot to do with the airport.

Cuppa and a snack would be nice but I would probably never want it anyway. Just a take it if I get it handed to me kinda person

For my personal opinion on Aer Lingus, I have always really enjoyed flying with them. I prefer the Airbus over Boeing in their respective configs. That said, I would advise against getting seats near the front of the Aer Lingus/Aer Arann turbo props. They are stupidly loud. Knowing you will be seated in a nice orderly fashion gives me more time to chillax instead of queing 30 mins before the plane lands with Ryanair which has happened before. Not that I join the queue, I wait till the end is where I sit but it is awful awkward looking at a wall of people 2 foot ahead of you. =P

But anyway, I would rate Aer Lingus over Ryanair 1.0 any day. I have yet to fly on Ryanair 2.0 just yet so I will reserve judgment.

LoonyLovegood

I've flown Aer Lingus, Ryanair, SAS and Delta, and I'd take Aer Lingus any day of the week. Plus, no matter where I am in the world seeing a tail with the green shamrock makes me feel like I'm home.

Phoebas

Deleted User wrote: »

I have been flying around Europe every couple of weeks for some months now. I hate terminal 2 in Dublin Airport so will always opt to fly with an Airline going from T1.

You limit your choice of airlines, destinations and flight times because you don't like T2!!!

gramar

T2 is fantastic. Open, spacious, no big crowds, hassle free. There's no way I could agree with your criticism of T2.
If I did we'd both be wrong.

razorblunt

I don't mind Aer Lingus, haven't flown them Long Haul in about 2 years. Used them from CDG to Cork last summer and was surprised by the modern aircraft, space was huge in between the seats too.

What i detest is the crappy old Aer Arann planes that are used on short UK-Ireland routes. Rusty buckets is all the are.
I've flown EDI-London City with BA and their Cityflyer planes and they are ridicoulous, there's no comparison.

branie

I flew with Aer Lingus to Portugal on a holiday in 2012 and on the flight home, one of the friendly stewardesses asked me if I had a nice holiday.

General General

Qantas.

Qantas never crashed.

keeponhurling

AerLingus are OK.
If you get free sandwiches, drinks etc on the flight it generally means it's included in the price. Maybe you don't want anything.

On-flight entertainment ain't such a big thing, just bring an iPad with a film or two on it.

General General

General General wrote: »

Qantas.

Qantas never crashed.

He says on Friday the 13th.

Flippin hell imagine

General General

Deleted User wrote: »

He says on Friday the 13th.

Flippin hell imagine

They did though, afterwards.

clairefontaine

humbert wrote: »

To be fair to the OP British Airways are nicer.

No way. Aer Lingus way nicer, unless you travel business class.