EMobile

shaviebeby

Hi Grainne, my business contract is up today and I called to see what deals you have. I was on a 2 year contract with 2 mobiles at €50 ex vat each. The representative said I can continue at that same price. However, I called back acting  as a new customer they offered me €30 ex vat per month. So I pay my bill for 2 years and someone who hasn't given you a cent gets a better deal? Loyalty?

eMobile: Grainne

shaviebeby wrote: »

Hi Grainne, my business contract is up today and I called to see what deals you have. I was on a 2 year contract with 2 mobiles at €50 ex vat each. The representative said I can continue at that same price. However, I called back acting  as a new customer they offered me €30 ex vat per month. So I pay my bill for 2 years and someone who hasn't given you a cent gets a better deal? Loyalty?

Hi shaviebeby,

I would be unable to discuss business plans here but if you wish I can request for an agent in our business sales team to give you a call to discuss the plans available to you.

Grainne

Duke of Speed

hi grainne just looked at emobile 4g coverage map and i see waterford covered my phone shows lte but will not connect, is it up and running yet

eMobile: Grainne

Duke of Speed wrote: »

hi grainne just looked at emobile 4g coverage map and i see waterford covered my phone shows lte but will not connect, is it up and running yet

Hi Duke of Speed,



Could you advise what phone you have and also are you signed up on a 4G plan?



Grainne

Duke of Speed

eMobile: Grainne wrote: »

Duke of Speed wrote: »

hi grainne just looked at emobile 4g coverage map and i see waterford covered my phone shows lte but will not connect, is it up and running yet

Hi Duke of Speed,



Could you advise what phone you have and also are you signed up on a 4G plan?



Grainne

Hi Grainne xperia z1 and 24month 4g plan 

vertico

Hi , my o2 contract is up soon and I wanted to know is there any promotion codes available . I'm an eircom customer, home phone and broadband. I wanna switch mobile to emobile unlimited plan with 5g data

Duke of Speed

Duke of Speed wrote: »

eMobile: Grainne wrote: »

Duke of Speed wrote: »

hi grainne just looked at emobile 4g coverage map and i see waterford covered my phone shows lte but will not connect, is it up and running yet

Hi Duke of Speed,



Could you advise what phone you have and also are you signed up on a 4G plan?



Grainne

Hi Grainne xperia z1 and 24month 4g plan 

just got lte on my screen speed is only 3mb is it being set up with 3g speeds and 4g speeds later

eMobile: Grainne

vertico wrote: »

Hi , my o2 contract is up soon and I wanted to know is there any promotion codes available . I'm an eircom customer, home phone and broadband. I wanna switch mobile to emobile unlimited plan with 5g data

Hi vertico,

We have two 4G plans available. The eircom offer can be found on this link

You can sign up to this plan online or you can call our sales team on 1800 283 091 and they can talk you through the different plans available. By signing up for this plan you are agreeing to extend your eircom account by an additional 12 months.

Grainne

eMobile: Grainne

Duke of Speed wrote: »

Duke of Speed wrote: »

eMobile: Grainne wrote: »

Duke of Speed wrote: »

hi grainne just looked at emobile 4g coverage map and i see waterford covered my phone shows lte but will not connect, is it up and running yet

Hi Duke of Speed,



Could you advise what phone you have and also are you signed up on a 4G plan?



Grainne

Hi Grainne xperia z1 and 24month 4g plan 

just got lte on my screen speed is only 3mb is it being set up with 3g speeds and 4g speeds later

That's great you got lte on your phone Duke of Speed,



You would have to ensure that you are in a 4G area to connect to 4G speeds.



Grainne

karlitob

shaviebeby wrote: »

Hi Grainne, my business contract is up today and I called to see what deals you have. I was on a 2 year contract with 2 mobiles at €50 ex vat each. The representative said I can continue at that same price. However, I called back acting  as a new customer they offered me €30 ex vat per month. So I pay my bill for 2 years and someone who hasn't given you a cent gets a better deal? Loyalty?

@shaviebeby
What happened in the end? I'm on a personal contract and I'm being charged differently for an upgrade to a friend of mine. No loyalty at all. 

eMobile: Grainne

karlitob wrote: »

shaviebeby wrote: »

Hi Grainne, my business contract is up today and I called to see what deals you have. I was on a 2 year contract with 2 mobiles at €50 ex vat each. The representative said I can continue at that same price. However, I called back acting  as a new customer they offered me €30 ex vat per month. So I pay my bill for 2 years and someone who hasn't given you a cent gets a better deal? Loyalty?

@shaviebeby
What happened in the end? I'm on a personal contract and I'm being charged differently for an upgrade to a friend of mine. No loyalty at all. 

Hi karlitob,

Sorry to hear you feel this way. Is there anything that I can help you with here?

Grainne

curiouscrater

Hi I have broadband, phone and mobile with eircom, my mobile is currently not working so practically without a mobile, my contract is up in April, so I looked for a new mobile as I am keeping my contract but they won't bring it forward only by a month for me to get a new phone, I do not feel the loyalty to someone who is long term with them and am currently in discussions with another provider, does it make sense for the sake of 8 wks? Also there appears to be grest bundles for newbies and not current users!

eMobile: Grainne

curiouscrater wrote: »

Hi I have broadband, phone and mobile with eircom,  my mobile is currently not working so practically without a mobile,  my contract is up in April,  so I looked for a new mobile as I am keeping my contract but they won't bring it forward only by a month for me to get a new phone, I do not feel the loyalty to someone who is long term with them and am currently in discussions with another provider,  does it make sense for the sake of 8 wks? Also there appears to be grest bundles for newbies and not current users!

Hi curiouscrater,

What exactly is the problem with your phone. Could you PM your mobile number and PIN I will see what can be done.

Grainne

tapit54

Hi
I'm wondering why there hasn't been any model of HTC phones on the Emobile site for some time?
Are you not stocking them anymore?

eircom: Alan

tapit54 wrote: »

Hi
I'm wondering why there hasn't been any model of HTC phones on the Emobile site for some time?
Are you not stocking them anymore?

Hi tapit54

They are still stocked - if you are looking for a particular model I advise calling sales on 1800 283 091 or calling in store

Thanks
Al