account retrival.

sReq | uTeK

Guys in a jam, for the life of me I can't remember my login or pass.


I know my character name but that its, wow technical support aint online to help me is there a quick fix ?

Berns

account name usually email address registered with. Doubt they would do much with just the char name, would get people just sayin they are someones more geared toon etc if could should be a number somewhere can call, but they would need some more info like email/which account payment taken from/name,address,dob or something when registered.

Mr. CooL ICE

Aye, as Berns said, email address registered is the most important thing. I've never been in this exact situation before, but if you can't recall anything more than your character name, you'd probably be better off opening a new account.

For retrieval, you might be asked for the activation codes that came with the original game or one of the expansions, so try to find them if you can. You might also be asked for the last 4 digits of a credit card used to sub.

UCDVet

I had this problem (although in another country).

I had to call Blizzard. It wasn't too bad, maybe 10 minutes on hold. They have pretty strict rules though, like you need to answer 2 of these 5 questions right or something. The lady was great, tried to be as helpful as she could. Eventually I was able to give them enough info to reset my password. Things like the billing address, last four of the credit card, names of my highest characters, and some other junk. It'd had been like 2-3 years since I'd played though and I didn't know my username or password - I just had some guesses.

Worth a shot anyway.

Hesthea

When a friend of mine forgot his, one of the things he had to give when everything failed (cause he couldn't remember the answers) was to give the game code that comes with the box.

sReq | uTeK

Got it all sorted, for some mental reason the name I was using was correct but just wasn't working.

Called blizz they've sorted it now.

Thanks for all the help guys.

Hesthea

Glad you could retrieve it