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new connection

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  • 19-12-2013 10:07pm
    #1
    macadam
    Registered Users Posts: 2,684 ✭✭✭


    Hi, What are the procedures for connecting to eircom ( new connection ) a friend has a duct across his lane to where the eircom underground cables are, do eircom do the excavating and buld the chamber or supply the box or does my friend have to do all the digging etc.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    macadam wrote: »
    Hi, What are the procedures for connecting to eircom ( new connection ) a friend has a duct across his lane to where the eircom underground cables are, do eircom do the excavating and buld the chamber or supply the box or does my friend have to do all the digging etc.
    Hi maccadam

    We spoke to our planning department and they advised on the below:

    Move Poles / Manhole covers, existing plant, ducting etc.

    Customer advised to write to:

    Plant Alterations Eircom AEH

    Keanes rd ,

    Tycor

    Waterford

    or email directly plantalterations@eircom.ie


    Note for legal reasons the customer must contact the Plant Alterations section themselves. Escalations from sales or RSC staff cannot be processed.

    Name
    Address & Contact number (landline & mobile)
    Description of customer's request

    They will then respond to customers emails or written request. There may be a lead time of 10 working days for a response.

    Hope this helps.

    Thanks
    Marks


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