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Carpetright Plc

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    #2
    Tippex
    Registered Users Posts: 2,918 ✭✭✭Tippex


    Joanieburger wrote: »
    Absolutely horrendous service from Carpetright on the Malahide Road. All negative posts conspicuously missing from there FB page!! Frustration has made me post it here!! Farcical behaviour by this shower!!

    https://www.facebook.com/joan.connor.10/posts/10151925830954983

    AVOID!!!!

    Can you give us any sort of Idea as to your issue?


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    #3
    Joanieburger
    Registered Users Posts: 3 ✭Joanieburger


    Tippex wrote: »
    Can you give us any sort of Idea as to your issue?

    It's all over Carpetright Plc FB page!! I'll attach a link and you can read it yourself.

    https://www.facebook.com/Carpetright/posts/10151870160618736


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    #4
    Tippex
    Registered Users Posts: 2,918 ✭✭✭Tippex


    Joanieburger wrote: »
    It's all over Carpetright Plc FB page!! I'll attach a link and you can read it yourself.

    https://www.facebook.com/Carpetright/posts/10151870160618736

    never mind managed to get in.....


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    #5
    Tippex
    Registered Users Posts: 2,918 ✭✭✭Tippex


    to be honest that is incredibly difficult to work out what the issues are from the thread on FB.


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    #6
    Oryx
    Subscribers Posts: 19,425 ✭✭✭✭Oryx


    Joanieburger wrote: »
    It's all over Carpetright Plc FB page!! I'll attach a link and you can read it yourself.

    https://www.facebook.com/Carpetright/posts/10151870160618736

    If it's that important to you, why can't you post the issue here instead of linking to another site?


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    #7
    sandin
    Closed Accounts Posts: 1,594 ✭✭✭sandin


    so you had serious problems with their store in Blanchardstown and then all ypou did was go to a different branch of the EXACT SAME COMPANY?????

    Wow - that will really punish them.

    Next thing you'll be saying you believe their "60% off today" sales are REAL!

    Here's a tip - use a LOCAL INDEPENDENT carpet retailer. He'll be a lot cheaper and service will be far far better. Why?, because he doesn't have huge retail rents and rates to pay to be in a fancy retail park, he doesn't have to pay for huge head office costs and he doesn't have to provide shareholders with 15%+ net profit after ALL other costs are paid.

    And before anyone says I'm in the trade - no, but I always use either Allied Carpets in Robinhood (dubin 12) or Flinters in Athy. They've NEVER let me down.


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    #8
    anewme
    Registered Users Posts: 11,961 ✭✭✭✭anewme


    I read the facebook thread and it seems to be about the edges of a carpet bound or unbound, customer said its paid and marked on docket, shop said it wasnt, carpet fitters not turning up etc. Very frustrating. Agree with the comments about dealing with your local small business rather than paying for some absent shareholders.

    HOWEVER,

    some of the language used by the customer is not acceptable.......

    F***** this, F*** that,

    I think I'd rather walk on broken glass than their f****** carpet! and then to Sandy (seems to be a customer care employee)

    "that is about as useful as tits on a bull"??????

    Sorry, but if someone addressed me in that manner, I would refuse to deal with them. I dont care how frustrated they are with THE COMPANY and maybe they have every right to be, but if I am trying HELP YOU, treat me with the respect I deserve.


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    #9
    Joanieburger
    Registered Users Posts: 3 ✭Joanieburger


    Your very right! Was too busy to put enough thought into it! Driving past spur of the moment thing. It was another 'to do' on my list and I just wanted it done.

    Lesson previously learned has been driven home and embedded in my brain this time!!

    Independent retailer after Krimbo!


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    #10
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    If you want assistance with this issue, please provide some detail here so that posters can help.

    dudara


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    #11
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Joanieburger wrote: »
    It's all over Carpetright Plc FB page!! I'll attach a link and you can read it yourself.

    https://www.facebook.com/Carpetright/posts/10151870160618736

    Why not just explain on boards.is? We don't all use Facebook. Plus why would we bother going elsewhere to see your issue?


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