Shop vs. Online price differ

jobseek

Hello,
Im not sure if in correct forum.
I have a query in relation to the following scenario, my own thinking on it is im late, and should just live with it!

What I purchased was a plumbers gas torch, but this could be applicable to all consumer goods.

It was purchased in a builders merchants and cost €80, recently I have seen the same torch for €35 on an Irish companies website.

In the case like this has a person a right to any form of refund. I plan on phoning them anyway, and just letting them know, might get a refund!:)

What's your opinion on this, at €35, im sure its not being sold for a loss either

Oryx

You have no right to a refund. A business can charge what they like. Its your responsibility to decide if a price is fair or market value.

The shop might refund you, but they don't have to.

jobseek

Oryx wrote: »

You have no right to a refund. A business can charge what they like. Its your responsibility to decide if a price is fair or market value.

The shop might refund you, but they don't have to.

Thanks, I didn't mean a full refund, only the differ,

davo10

jobseek wrote: »

Thanks, I didn't mean a full refund, only the differ,

Are you trolling?

jobseek

davo10 wrote: »

Are you trolling?

Not sure what you mean?

TimeToShine

You aren't entitled to anything I'm afraid. In your particular case it seems that the company who are selling it for €35 online aren't the same crowd that you bought it from in person, which means that in my view there is practically no chance of any kind of refund. Sorry.

Techno_Toaster

An online website does not have the same overheads as a bricks and motor shop so prices will vary. This has been discussed to death on this forum. I realise that while it does not justify such a high difference you cannot expect a shop to match an online price.

The onus is on the consumer to shop around

sandin

wow - hold the front page. One store charges a different price to another store.

Has to be the most ridiculous post of 2013.

animaal

On the positive side, fair dues to the OP for asking about the situation, rather than diving feet first and demanding a refund, creating an uncomfortable situation for all.

You can't get a refund from Tesco just because Lidl are selling stuff cheaper. The same goes for building equipment.

jobseek

sandin wrote: »

One store charges a different price to another store.

That is obvious from my post!!

I did say that I was of the opinion that I wasn't entitled to getting a refund

If we were talking a difference of a couple of euro, you would say, so what, but we are talking more than twice the cost here.
Isn't €45 as good in my pocket as in someone else's,

As mentioned earlier a business has overheads, that an online company doesn't have, which I agree with.

However the company supplying it at €35 isn't just an online retailer. So if they can supply it for 35 then why cant every other retailer?

sandin, this is a public forum, and everyone is entitled to ask what they want, all replies up to yours are to the point, and answering the question I have asked
If you are trying to be smart with your post above, and have nothing useful to add, then why waste your time posting?

delta_bravo

jobseek wrote: »

However the company supplying it at €35 isn't just an online retailer. So if they can supply it for 35 then why cant every other retailer?

The only answer is: profit. Why would a company sell something for 35 when people (you) would pay 80 for it?

They offered a price you accepted. You must have accepted that as a fair price for the good or at least an acceptable price or else you wouldn't have bought it.

Just get over it and do more shopping around next time

keithclancy

jobseek wrote: »

That is obvious from my post!!

I did say that I was of the opinion that I wasn't entitled to getting a refund

If we were talking a difference of a couple of euro, you would say, so what, but we are talking more than twice the cost here.
Isn't €45 as good in my pocket as in someone else's,

As mentioned earlier a business has overheads, that an online company doesn't have, which I agree with.

However the company supplying it at €35 isn't just an online retailer. So if they can supply it for 35 then why cant every other retailer?

sandin, this is a public forum, and everyone is entitled to ask what they want, all replies up to yours are to the point, and answering the question I have asked
If you are trying to be smart with your post above, and have nothing useful to add, then why waste your time posting?

Look at it this way.

If you needed it right now, otherwise you might lose a potential job worth a few thousand euro.

How much would the 35 euro save you ?