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Can I exchange this present in store?

FloatingFire · 2013-12-26 22:36:16

I got a really nice shampoo and conditioner set from a friend this Christmas, only, it's completely wrong for my hair type. It's Redken and I know it's sold in a lot of salons. My mate doesn't keep receipts and I don't want to ask her what store she got it from 'cause it was very thoughtful. Is there any chance at all I…

26-12-2013 11:36pm

#1

FloatingFire

Registered Users Posts: 10 ✭

Join Date: December 2013

Posts: 9

I got a really nice shampoo and conditioner set from a friend this Christmas, only, it's completely wrong for my hair type. It's Redken and I know it's sold in a lot of salons.

My mate doesn't keep receipts and I don't want to ask her what store she got it from 'cause it was very thoughtful.

Is there any chance at all I can bring it into a hairdressers that sells this product and exchange it for one for a different hair type?

(Mods - if I've put this in the wrong place, please move - but I know where I stand in terms of consumer rights (nowhere), and thought this forum would be better in terms of experience! :P)

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Comments

#2 27-12-2013 12:22am

Luno

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Posts: 6768

You could always sell it on Adverts or somewhere, I know this is hassle but I doubt a hair salon would accept it being honest unless you knew the owners.

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#3 27-12-2013 11:38am

dudara

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Posts: 32068

Highly unlikely I'm afraid. What's to say that the products haven't been tampered with or replaced with lesser products.

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