PS4 Dualshock controller left thumbstick wear

Ronster29

I have noticed the rubber on the left thumb stick is wearing away. It seems to be a problem in a common fault in the US. I just wondering has anyone else had any issues with their PS4 controllers. Anybody have any dealings with smyths over this issue.

IXIKALIMAIXI

Same is also happening. Left thumbstick is more worn down than the right, almost smooth in the center and around the edges.

Glico Man

It's a known issue. I asked amazon if I could send my control back and get a replacement. After some um-ing and ah-ing (they wanted me to send my entire bundle back, then offered me £38 to get one myself), they eventually gave in and removed the full price of a replacement and said don't worry about sending the one that is damaged.

Pixelbastardo

Yep, just noticed yesterday. After a week of BF4 theres a tiny little tear on the left sticks rubber. I remember reading something about amazon selling cover/protector things for the DS4 thumb sticks. Might be worth getting some.

jenjenten

Known issue, big thread....hopefully Sony re-engineer the rubber coating formula: http://www.neogaf.com/forum/showthread.php?t=711160

Axwell

jenjenten wrote: »

Known issue, big thread....hopefully Sony re-engineer the rubber coating formula: http://www.neogaf.com/forum/showthread.php?t=711160

Not much use to any of us already with them - will be picking up a set of thumb grips myself and that will solve the issue.

bitch please

would you not just get some FPS freaks they feel better and wont wear away and act like a cover for them http://www.kontrolfreek.com/fps/fps-freek-havoc.html

Axwell

They look clunky imo added on to the sticks

TheDoc

If it happens to mine I'll be down to my local shop for a replacement or repair. Not a big deal as people are making out, just know your rights and you will be fine.

I'm sure they will be re-engineered and through enough replacements will have a good one

bitch please

i dunno if they would maybe if its one two controllers they might but not if its very common or maybe the other way round i dunno is it even a common problem

mystic86

I meant to post this here ages ago but I took this photo at a ps4 demo station downstairs in HMV on Henry street a while back, certainly rang some alarm bells in my head:

whiterebel

You would think Sony would have picked up on something so obvious. Is it only left, no problems on the right?

I've been using mine a lot and it still looks and feels like new, no problems at all.

jonerkinsella

I have four pads with no signs of wear ....yet.

brianregan09

Both mine are worn...are they covered by warranty ? or by the shop you got them ?

Oat23

It's easy to take apart the controller and replace the thumbsticks. You can get a pair for €2-€3 on ebay.

If you bought on amazon, contact them and they'll refund you.

brianregan09

Got them in the megabundle the killzone one bought in gamestop

TrustedApple

Have had my PS4 for a month now crazy how time flys :eek:

Like i had done quite a lot of gaming with it say about 100+ hours and i haveint had a problem with the controller yet.

Like i have had my DS3 for 4 years now (The one that game with my PS3) and the controller is still like new and it works just as good as the day i got it

n32

somebody posted here a while back about covers for sale for the sticks. Anyone any ideas where they can be bought?

Axwell

Just look up thumb grips on Amazon or Ebay for ps4

http://www.amazon.com/Controller-Thumb-Grips-4-Pack-Playstation-4/dp/B00GH7UA32

cadete

contact the store u got the console show your receipt and tell em u want a replacement, they have to replace faulty goods

Gehad_JoyRider

no problems here....

Varik

Mine's not to the plastic or worn down badly but the finish is smooth now, if It get's worse I just get onto Gamestop online and might buy a second one to use if they delay.

jenjenten

Have a look at this cheap combo pack on sale: http://www.ebay.ie/itm/Game-Console-Vertical-Balance-Stand-Silicone-Skin-Case-Cover-Caps-for-Sony-PS4-/131081960559?pt=AU_Video_Game_Accessories&hash=item1e8517fc6f

locky_

Have my PS4 since Christmas, just noticed the other night the left thumbstick starting to wear after only a few hours of gameplay. Sent a tweet with picture to Sony Playstation IE yesterday, they responded with " we'd recommend you bring this back to the store where you bought it and they should be able to help you out". Going to call in to GameStop this week and see what the story is.

Yes thumbstick covers are an option but after paying €400 for the PS4 you don't expect the the controller to wear like this. I have the ps3 controller for years and with issues!

At the end of the day the product is of substandard quality.
http://www.consumerhelp.ie/faulty-goods

https://www.dropbox.com/s/vscd1tzz3csepr3/2014-01-02%2021.04.36.jpg

brianregan09

Let us know how you get on mate

Ronster29

Yes thumbstick covers are an option but after paying €400 for the PS4 you don't expect the the controller to wear like this. I have the ps3 controller for years and with issues!

Thumbstick covers aren't option, product is faulty. Needs replacing, I got my console in smyths and guy the at counter said that I was the first person to bring a DS4 back. He said he would have no problem replacing the DS4, if they had any in stock. Told me to ring next week about getting a new DS4.

Also it seems like it is only the DS4 that came with the PS4 that is the problem. The other DS4 seems to be fine. Anyone else the same as me?

Snake Plisken

Got onto Amazon about mine I got the gamer pack which came with two controllers. looked for replacement 2 controllers, they wouldn't but they did agree to refund me £49.00, they wouldn't give me the cost of the two which was £98 if I was to buy 2 new one's from them. Still it's better then nothing!

jenjenten

my L1 trigger is sticking........

Cen92

Bringing them back to Smyths worked out then? I might try later on because both my sticks grip has worn off. I wonder is it a sweaty hands thing?

.ak

Snake Plisken wrote: »

Got onto Amazon about mine I got the gamer pack which came with two controllers. looked for replacement 2 controllers, they wouldn't but they did agree to refund me £49.00, they wouldn't give me the cost of the two which was £98 if I was to buy 2 new one's from them. Still it's better then nothing!

What? So essentially they won't replace your controllers, just one in essence? That's surely not right.