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Bit of bother with x box 360gold online membership

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  • 27-12-2013 12:54pm
    #1
    house45
    Registered Users Posts: 290 ✭✭


    Hi really hope someone could help me please I will try and explain this as best I can . My daughter got a new xbox 360 of Santa with minecraft and 12 months gold online membership free with it. She tryed to set up the x box live and when she gets to the bit where they ask you for your city and postal code ???? We live in louth and don't have one so what could we do to fit this???? Could someone please kindly tell me step by step what to do to try and sort this . Neither me or my wife would have a clue about this . Thanks very much,


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    #2
    Darkglasses
    Registered Users Posts: 14,526 ✭✭✭✭Darkglasses


    Think you can put in anything.


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    #3
    soap1978
    Registered Users Posts: 723 ✭✭✭soap1978


    put eire in for your postal code and louth for your city


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    #4
    house45
    Registered Users Posts: 290 ✭✭house45


    soap1978 wrote: »
    put eire in for your postal code and louth for your city

    It still says enter a valid postal code


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    #5
    awec
    Administrators Posts: 53,845 Admin ✭✭✭✭✭awec


    Were you not prompted to select your country of residence?

    It might be easier to do via the website - http://xbox.com/en-ie


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    #6
    house45
    Registered Users Posts: 290 ✭✭house45


    awec wrote: »
    Were you not prompted to select your country of residence?

    It might be easier to do via the website - http://xbox.com/en-ie

    Yes she has it set to ireland


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    #7
    awec
    Administrators Posts: 53,845 Admin ✭✭✭✭✭awec


    house45 wrote: »
    Yes she has it set to ireland

    I just looked at my profile.

    For the postal code I left it blank. For my City I have Dublin 16 (so you can put Louth).

    Try leaving postal code blank?


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    #8
    house45
    Registered Users Posts: 290 ✭✭house45


    awec wrote: »
    I just looked at my profile.

    For the postal code I left it blank. For my City I have Dublin 16 (so you can put Louth).

    Try leaving postal code blank?

    Thanks for all the replays but it's still saying enter a valid postal address


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    #9
    awec
    Administrators Posts: 53,845 Admin ✭✭✭✭✭awec


    house45 wrote: »
    Thanks for all the replays but it's still saying enter a valid postal address

    Is this for a billing address? Try a few 0's?


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    #10
    calex71
    Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    Give them a call they are normally very helpful folks (01) 2420758 or 1 800 509 186

    Not sure if they are working today??? Worth a try though.


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    #11
    FAILSAFE 00
    Registered Users Posts: 5,420 ✭✭✭FAILSAFE 00


    Hi, for the ZIP CODE enter the phrase 'no zip' and for CITY enter 'drogheda' or which ever town in Louth you live in.

    That should move things along.

    Sounds like the region might be set accidentally to the UK if it is actually trying to validate the zip code.


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    #12
    house45
    Registered Users Posts: 290 ✭✭house45


    Thanks to every one who helped me today got it sorted in the end thanks again....


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