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query re domestic urban

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  • 28-12-2013 6:46pm
    #1
    nicearbhaill
    Closed Accounts Posts: 169 ✭✭


    hi

    my bill states domestic urban price plan. Could this be explained. I had thought I was on a nightsaver rate (not sure if this is right name). I can provide account details etc

    Thank you


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi nicearbhail,

    Thanks for your message.

    If you have two meter readings on your bill (one for day and one for night) then you are a nightsaver customer. These readings would be shown on the second page of your bill (see here for a sample).

    If your tariff is displaying as Domestic Urban, this means that you are currently on our standard rates. We offer a Valuesaver Nightsaver price plan (with a discount of up to 10% off standard rates) - is this perhaps what you're referring to?

    Please feel free to send us a private message with your account details if you would like us to look into this for you.

    Regards,
    David


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