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can't update apps on Google play

writer_lady170 · 2013-12-28 21:08:38

hello folks, have a little problem with my phone, can't seem to update my apps on the Google play, when i try to update one the phone shuts down at last minute and the app doesn't get updated at all:( any idea what's going on? when the phone comes back on it says' you have lost data connectivity because' and i can't read…

28-12-2013 10:08pm

#1

writer_lady170

Closed Accounts Posts: 5,604 ✭✭✭

Join Date: December 2010

Posts: 5570

hello folks,

have a little problem with my phone, can't seem to update my apps on the Google play, when i try to update one the phone shuts down at last minute and the app doesn't get updated at all:( any idea what's going on?

when the phone comes back on it says' you have lost data connectivity because' and i can't read the rest

i have an android huawei u8180 if that helps

thanks in advance for any suggestions/help:)

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Comments

#2 29-12-2013 2:41pm

Standard Toaster

Registered Users, Registered Users 2 Posts: 10,272 ✭✭✭✭

Join Date: November 2002

Posts: 9914

Try clearing the cache of Google play store from the applications menu. Also try clearing Google framework cache.

Failing that remove/re-add your Google account from the phone.

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#3 29-12-2013 7:47pm

writer_lady170

Closed Accounts Posts: 5,604 ✭✭✭

Join Date: December 2010

Posts: 5570

ok i tried the first two options, neither of them worked

how do i remove the google account from my phone?

0
#4 29-12-2013 8:18pm

writer_lady170

Closed Accounts Posts: 5,604 ✭✭✭

Join Date: December 2010

Posts: 5570

got it working:D i signed myself out of the apps and back in again and it worked

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