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Astec alarm not setting

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  • 31-12-2013 4:45pm
    #1
    gdd
    Registered Users Posts: 5 ✭


    Hi all,
    Hoping someone can help. I have an astec 63dv alarm fitted in the house. Today my youngest pulled on a roller blind which knocked a sensor off the upstairs window. Alarm went off registering a tamper – alarm wasn’t on at time. I replaced the sensor and checked if the zone was still functioning which it is. However the alarm won’t set now. When I enter the code to set it ‘SET’ flashes a few times and then nothing. Also a Full set won’t work either. The only service display is 77 call engineer which has been displaying for a couple of months now. Is there something obvious I’m doing wrong or need to do??
    Cheers in advance


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I have seen this before on Astec. It may be a tamper reset but it's displaying 77 not 76.
    PM me who installed it and I'll see can I get the engineer code.


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    #3
    gdd
    Registered Users Posts: 5 ✭gdd


    KoolKid wrote: »
    I have seen this before on Astec. It may be a tamper reset but it's displaying 77 not 76.
    PM me who installed it and I'll see can I get the engineer code.

    Cheers Koolkid, pm sent!


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    #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Press clear and enter the code I sent you.
    If 00 displays press clear 11 to see if anything shows open. If all is good press clear 51. Yes will display on the screen. Press SET and when the display shows NO press SET again.
    After that press clear 99 and display will revert back to the time.
    Now press CLEAR SET FULL and the alarm will set OK.


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    #5
    gdd
    Registered Users Posts: 5 ✭gdd


    KoolKid wrote: »
    Press clear and enter the code I sent you.
    If 00 displays press clear 11 to see if anything shows open. If all is good press clear 51. Yes will display on the screen. Press SET and when the display shows NO press SET again.
    After that press clear 99 and display will revert back to the time.
    Now press CLEAR SET FULL and the alarm will set OK.

    Thanks mate, that's sorted the problem!! Really appreciate your help!


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    #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    No problem, glad you got it sorted.


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    #7
    edandsam
    Registered Users Posts: 1 ✭edandsam


    hi could i possibly have a copy of the manual for the astec 63 i need to replace the battery and want to do it myself with the help of the manual hopefully thanks


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    #8
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    PMed you that manual. I hope it helps.


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    #9
    Busarus
    Registered Users Posts: 4 ✭Busarus


    Hi
    I'm without a house alarm for the past week - the alarm panel is lit the whole time and showing all buttons as orange. The alarm wasn't set and started sounding and continued to go off over a three hour period. I have the engineers code so I entered that and since there I cant set the alarm - when I enter the code it shows all zones 1-6 as tamper. The top of the display panel shows 00 engineer - I don't have a User manual

    Anyone able to help me please


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    #10
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    In engineer press clear 11 and tell me what displays.


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    #11
    Busarus
    Registered Users Posts: 4 ✭Busarus


    Hi Koolkid

    It shows Zone 1 Tamper EOL and same thru to Zone 6 Tamper EOL


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    #12
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Doesn't sound good. Power it down completely and power back up.
    Also is there a dialler connected on that panel?


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    #13
    Busarus
    Registered Users Posts: 4 ✭Busarus


    Blonde question - how do I power it down? By disconnecting battery or switching off at fuse board - its not connected to a phone line if that's what dialler means


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    #14
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Turn off the mains power & remove the battery link. Its to the top right of the panel just above the bell terminals.


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