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  • 31-12-2013 5:07pm
    #1
    thesultan
    Registered Users Posts: 2,692 ✭✭✭


    Could someone give me an address to return an item to them and what's their policy on returns?


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    #2
    mosstin
    Registered Users Posts: 6,155 ✭✭✭mosstin


    thesultan wrote: »
    Could someone give me an address to return an item to them and what's their policy on returns?

    On their website. Not too difficult to find tbh.


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    #3
    thesultan
    Registered Users Posts: 2,692 ✭✭✭thesultan


    I never get a response from them...


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    #4
    blastman
    Registered Users Posts: 5,451 ✭✭✭blastman


    Did you just return it, or did you speak to (email) them first?


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    #5
    thesultan
    Registered Users Posts: 2,692 ✭✭✭thesultan


    I had to send them three emails to got a reply. very poor service I have to print off a sheet to for a returns form. It took them ages to get back to you.


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    #6
    Dude111
    Registered Users Posts: 1,771 ✭✭✭Dude111


    They dont sound like a good company to deal with,im sorry you had problems..


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    #7
    nuckeythompson
    Registered Users Posts: 939 ✭✭✭nuckeythompson


    They are bloody awful since they were taken over, delivery for a book takes nearly a month for my orders


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    #8
    johnpatrick81
    Closed Accounts Posts: 6,752 ✭✭✭johnpatrick81


    I used them for a few CDs in the summer and it took almost a month to get the ones that they did actually fulfill. Jokeshop, never again.


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    #9
    nuckeythompson
    Registered Users Posts: 939 ✭✭✭nuckeythompson


    johnpatrick81 wrote: »
    I used them for a few CDs in the summer and it took almost a month to get the ones that they did actually fulfill. Jokeshop, never again.


    Did they replace them? Had one non delivery on a book and they replaced it. I only use them because i get vouchers for them


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    #10
    Robotito
    Registered Users Posts: 94 ✭✭Robotito


    I actually received a quite expensive vinyl record from them that I didn't order, it should've gone to someone in Santa Ana, CA, so I contacted them to arrange return but they haven't replied or don't seem interested..I might as well just keep it, 'jokeshop' is about right


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    #11
    johnpatrick81
    Closed Accounts Posts: 6,752 ✭✭✭johnpatrick81


    nuckeythompson wrote: »
    Did they replace them? Had one non delivery on a book and they replaced it. I only use them because i get vouchers for them

    It was just pending dispatch for ages, I questioned it, they told me they never had it in stock, so refunded me. Never again.


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    #12
    blastman
    Registered Users Posts: 5,451 ✭✭✭blastman


    Robotito wrote: »
    I actually received a quite expensive vinyl record from them that I didn't order, it should've gone to someone in Santa Ana, CA, so I contacted them to arrange return but they haven't replied or don't seem interested..I might as well just keep it, 'jokeshop' is about right

    What vinyl did you get, out of interest?

    I've noticed their delivery times seem to have gotten longer, all right, and they recently cancelled an order on me that they couldn't fulfill.


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