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Direct Debit not taken out

Fighting Irish · 2014-01-07 12:44:22

My gas and electricty were due to be taken from my account on the 29/30th of Dec, neither have been taken? What's the story? Thank you

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07-01-2014 1:44pm

#1

Fighting Irish

Registered Users Posts: 7,065 ✭✭✭

Join Date: November 2002

Posts: 6665

My gas and electricty were due to be taken from my account on the 29/30th of Dec, neither have been taken?
What's the story?

Thank you

0

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#2 07-01-2014 1:52pm
Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi Fighting Irish,

Thanks for your message.

Fighting Irish wrote:

My gas and electricty were due to be taken from my account on the 29/30th of Dec, neither have been taken?

That's unusual, sorry to hear that. To see what has happened we would need to have a look at your account. Please feel free to send us a private message with your Electric Ireland account details, including your full name, address and contact number/date of birth for account security.

Thanks,
David

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