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01 Phone Number but cant get Broadband

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  • 08-01-2014 9:29pm
    #1
    mr_edge_to_you
    Registered Users Posts: 3,114 ✭✭✭


    Hi,

    just thought this might be a useful forum to ask how can I have an 01 phone number but not be able to get fixed line broadband. We live in the country, albeit on a road with 30 other houses so its not like we're in a remote location.

    I've done the online line test which says our line is broadband enabled but on 2 occasions having signed up it turned out that we shouldn't have been able to get it. Apparently we're too far from an the exchange.

    I still don't understand why this is the case considering I live 25km from Dublin Airport.

    Is there any way of finding out if there is any upgrades planned?


    If someone from Eircom reads this, thank you for your time.


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    #2
    eircom: Aisling
    Closed Accounts Posts: 101 ✭✭eircom: Aisling


    Hi mr_edge_to_you

    If you would like to send me PM with your telephone number and I can have a look into this for you.

    Thanks
    Ash


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    #3
    mr_edge_to_you
    Registered Users Posts: 3,114 ✭✭✭mr_edge_to_you


    eircom: Aisling wrote: »
    Hi mr_edge_to_you

    If you would like to send me PM with your telephone number and I can have a look into this for you.

    Thanks
    Ash

    any update or feedback?


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