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Iphone 3gs problems

  • 09-01-2014 12:45pm
    #1
    Lunaarli
    Registered Users, Registered Users 2 Posts: 450 ✭✭


    I got a new iphone 3gs replaced last year.
    I opened the box and started using it in June and it has given me nothing but heartbreak since!
    Apps freezing slow messages..
    But for the last month it keeps turning off randomly.
    I have searched online and it is a software issue.
    The phone has been in use since June. Not a long time.
    I know it's an old model but truly it should still work.
    I want to speak to someone and plead my case but the only option is see is paying for a one time support fee!

    Is there anyway around this/ should I call an apple store!?


Comments

  • #2
    djdunny
    Registered Users, Registered Users 2 Posts: 1,104 ✭✭✭djdunny


    OP have you restored the device to new and see if the issue persists?


  • #3
    Lunaarli
    Registered Users, Registered Users 2 Posts: 450 ✭✭Lunaarli


    djdunny wrote: »
    OP have you restored the device to new and see if the issue persists?

    No!
    'cause I really don't want to lose my texts (sad I know!!)


  • #4
    kensutz
    Registered Users, Registered Users 2 Posts: 9,197 ✭✭✭kensutz


    Lunaarli wrote: »
    No!
    'cause I really don't want to lose my texts (sad I know!!)

    Back the phone up in iTunes or iCloud first.


  • #5
    djdunny
    Registered Users, Registered Users 2 Posts: 1,104 ✭✭✭djdunny


    kensutz wrote: »
    Back the phone up in iTunes or iCloud first.

    FYI, iCloud wobt back up your text messages. Only itunes will back up your text messages.

    heres a step by step to help you back up with iTunes

    http://support.apple.com/kb/ht1766


  • #6
    evlgmaojr27ypu
    Closed Accounts Posts: 499 ✭✭evlgmaojr27ypu


    djdunny wrote: »
    FYI, iCloud wobt back up your text messages. Only itunes will back up your text messages.

    heres a step by step to help you back up with iTunes

    http://support.apple.com/kb/ht1766


    Actually they do backup/restore your text message. Have restored my iphone multiple times. The only thing it won't restore is your music that you didn't purchase on iTunes, but will restore fine if you have iTunes Match.


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  • #7
    djdunny
    Registered Users, Registered Users 2 Posts: 1,104 ✭✭✭djdunny


    Merrick Dazzling Dwarf wrote: »
    Actually they do backup/restore your text message. Have restored my iphone multiple times. The only thing it won't restore is your music that you didn't purchase on iTunes, but will restore fine if you have iTunes Match.

    ah ok i stand corrected. always thought that it didnt back up your messages.


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