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Static IP address facility carried through to eFibre connection?

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  • 09-01-2014 2:12pm
    #1
    Registered Users Posts: 50 ✭✭


    Hi,
       My broadband connection was upgraded to eFibre yesterday. I had paid for the facility of a static IP address a few years back with my old eircom broadband, and was just wondering if this facility had been carried though to the new eFibre connection?

    I understand that my new IP address might be different to my old static IP address, but I am anxious to make sure that it is a static IP address, and wont be changing.

    Thanks, 
     Paul


Comments

  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    knucks wrote: »
    Hi,
       My broadband connection was upgraded to eFibre yesterday. I had paid for the facility of a static IP address a few years back with my old eircom broadband, and was just wondering if this facility had been carried though to the new eFibre connection?

    I understand that my new IP address might be different to my old static IP address, but I am anxious to make sure that it is a static IP address, and wont be changing.

    Thanks, 
     Paul
    Hi knucks
    let me check this out for you.. I will be back soon.
    Tony


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    knucks wrote: »
    Hi,
       My broadband connection was upgraded to eFibre yesterday. I had paid for the facility of a static IP address a few years back with my old eircom broadband, and was just wondering if this facility had been carried though to the new eFibre connection?

    I understand that my new IP address might be different to my old static IP address, but I am anxious to make sure that it is a static IP address, and wont be changing.

    Thanks, 
     Paul
    Hi knucks
    [font=Calibri","sans-serif]Static IP’s will remain even if upgrade to eFibre and will not change. There can be the odd time when it does not activated immediatly after upgrade. I would suggest calling tech support on 1890260260 and have them check this for you. [/font]
    Or if you PM me with your tel no. we can have them check also.
    Tony


  • Registered Users Posts: 50 ✭✭knucks


    knucks wrote: »
    Hi,
       My broadband connection was upgraded to eFibre yesterday. I had paid for the facility of a static IP address a few years back with my old eircom broadband, and was just wondering if this facility had been carried though to the new eFibre connection?

    I understand that my new IP address might be different to my old static IP address, but I am anxious to make sure that it is a static IP address, and wont be changing.

    Thanks, 
     Paul
    Hi knucks
    Static IP’s will remain even if upgrade to eFibre and will not change. There can be the odd time when it does not activated immediatly after upgrade. I would suggest calling tech support on 1890260260 and have them check this for you.
    Or if you PM me with your tel no. we can have them check also.
    Tony
    Thanks Tony... PM sent


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    knucks wrote: »
    knucks wrote: »
    Hi,
       My broadband connection was upgraded to eFibre yesterday. I had paid for the facility of a static IP address a few years back with my old eircom broadband, and was just wondering if this facility had been carried though to the new eFibre connection?

    I understand that my new IP address might be different to my old static IP address, but I am anxious to make sure that it is a static IP address, and wont be changing.

    Thanks, 
     Paul
    Hi knucks
    Static IP’s will remain even if upgrade to eFibre and will not change. There can be the odd time when it does not activated immediatly after upgrade. I would suggest calling tech support on 1890260260 and have them check this for you.
    Or if you PM me with your tel no. we can have them check also.
    Tony
    Thanks Tony... PM sent
    Hi knucks
    Static has been applied for you now. Let m eknow if ok.
    Tony


  • Registered Users Posts: 50 ✭✭knucks


    All good Tony, cheers!


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  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    knucks wrote: »
    All good Tony, cheers!
    Thankls for letting us know knucks

    Al


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