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Eircom ISP : Spamhaus problems

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  • 14-01-2014 2:05pm
    #1
    hinault
    Registered Users Posts: 5,932 ✭✭✭


    I use MS Outlook (2003) and Eircom is my ISP.

    Since this morning, I have been unable to send emails without getting the following message.

    550 5.1.1 <address> Blacklisted by Spamhaus: http://www.spamhaus.org/query/bl?ip=77.234.43.180";

    In addition, MS Outlook doesn't retain the email address to which I am trying to send the blacklisted email.
     
    In the past I have sent numerous emails to address which Spamhaus is now blacklisting.

    If someone from Eircom can help resolve this issue, I would appreciate it.

    Thanks in advance


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    hinault wrote: »
    I use MS Outlook (2003) and Eircom is my ISP.

    Since this morning, I have been unable to send emails without getting the following message.

    550 5.1.1 <address> Blacklisted by Spamhaus: http://www.spamhaus.org/query/bl?ip=77.234.43.180";

    In addition, MS Outlook doesn't retain the email address to which I am trying to send the blacklisted email.
     
    In the past I have sent numerous emails to address which Spamhaus is now blacklisting.

    If someone from Eircom can help resolve this issue, I would appreciate it.

    Thanks in advance
    Hi hinault

    For assistance with this please contact email support on free phone 1901 (enter your landline number and then chose option 3 then 2 when prompted) or alternatively 1890260260.

    Thanks

    Al


  • Options
    #3
    janeparker
    Registered Users Posts: 145 ✭✭janeparker


    Actually, Spamhaus Project is a NGO that works for prevention of internet world from spamming. In your case, you can talk with this NGO for solving your problem.


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    janeparker wrote: »
    Actually, Spamhaus Project is a NGO that works for prevention of internet world from spamming. In your case, you can talk with this NGO for solving your problem.
    Hi janeparker

    Thanks for you clarification on this.

    Al


  • Options
    #5
    Baneblade
    Registered Users Posts: 426 ✭✭Baneblade


    check your outgoing server settings your ip address 77.234.43.180 is not an eircom one it is registered to

    inetnum:        77.234.43.0 - 77.234.43.255
    netname:        AVAST-COM

    generally you get the spanhaus error if your outgoing server and internet prover are not the same company


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Thanks for the advice Baneblade

    Al


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