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Max speed on phone line

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  • 15-01-2014 1:46pm
    #1
    Colemania
    Registered Users Posts: 4,110 ✭✭✭


    Hi,

    I am a previous Eircom customer and am reconsidering going back to Eircom after our contract ends with Sky in April.

    I understand that all these internet providers are running through our current old Eircom phone line but I am quite puzzled by the speed on the line.

    When we first got broadband over the phone line about 4 or 5 years ago we had the 3mb package and were getting about 2.7mb speed. Then about 3 years ago the max speed we could get was 1.9. These days we're lucky to get 1.0mb. It is truly awful.

    My question is, with technology developing so fast and 4g networks introduced lately, how is it possible for our internet speeds to get worse over time rather than better? I know our internet is with Sky but its coming through the Eircom phone line and if any maintenance needs to be done on phone lines, it is done by Eircom.

    I can PM you details of landline number and address when necessary.

    Regards
    Shane


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Colemania wrote: »
    Hi,

    I am a previous Eircom customer and am reconsidering going back to Eircom after our contract ends with Sky in April.

    I understand that all these internet providers are running through our current old Eircom phone line but I am quite puzzled by the speed on the line.

    When we first got broadband over the phone line about 4 or 5 years ago we had the 3mb package and were getting about 2.7mb speed. Then about 3 years ago the max speed we could get was 1.9. These days we're lucky to get 1.0mb. It is truly awful.

    My question is, with technology developing so fast and 4g networks introduced lately, how is it possible for our internet speeds to get worse over time rather than better? I know our internet is with Sky but its coming through the Eircom phone line and if any maintenance needs to be done on phone lines, it is done by Eircom.

    I can PM you details of landline number and address when necessary.

    Regards
    Shane

    Hi Colemania
     
    I will be unable to comment on the reasons for your slow speed experience with another provider. All questions surrounding your current speed should be raised with your provider however feel free to PM me your landline number as I can check what speeds eircom may be able to offer your line.
     
    Thanks
     
    Al


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