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  • 15-01-2014 2:29pm
    #1
    finnteme
    Registered Users Posts: 970 ✭✭✭


    Hi, i ceased all my services with Eircom, and received final bill dated 7th of january and my account is in credit 249 eur.

    When do i receive this credit back to my bank account?
    Or does Eircom send me a cheque? In that case, can my name be corrected to it correct spelling, it is spelled incorrectly in my account.

    Will send PM with the details, thanks

    EDIT: To whom i can send the PM, i cant seem to find an common Eircom account


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    #2
    finnteme
    Registered Users Posts: 970 ✭✭✭finnteme


    Sent an PM to Eircom: Alan since he seems to be online today.


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    #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    finnteme wrote: »
    Sent an PM to Eircom: Alan since he seems to be online today.
    Thanks finnteme



    Al


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    #4
    finnteme
    Registered Users Posts: 970 ✭✭✭finnteme


    Any new on this, was told that the cheque was arranged already etc etc, and Alan promised to check if anything can be done.. Sent a new PM aswell couples of days ago..

    Needless to say that havent heard anything since 16th of january.. No cheque or more information here..
    :(


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    #5
    finnteme
    Registered Users Posts: 970 ✭✭✭finnteme


    bump... or is it going to take 6-8 weeks to post the cheque, even if it was issued already?


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    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    finnteme wrote: »
    bump... or is it going to take 6-8 weeks to post the cheque, even if it was issued already?
    HI finnteme

    I'm still waiting for an update, I'll actively chase this up for you and hopefully have more news on this very soon.

    Thanks

    Al


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    #7
    finnteme
    Registered Users Posts: 970 ✭✭✭finnteme


    i assume that there is still no any news reg. this? Next week i will eat a some cake and lit a candle, when this issue becomes one month old.


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    #8
    finnteme
    Registered Users Posts: 970 ✭✭✭finnteme


    Its cake time soon, 1mth is approaching!!! \o/


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    #9
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    finnteme wrote: »
    Its cake time soon, 1mth is approaching!!! \o/

    [font=Times New Roman","serif]Hi finnteme

    Apologies for this delay, I'm surprised to hear this has not reached you yet, please leave this with me for now and I will get back to you with an update tomorrow morning.

    Thanks

    Al[/font]


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    #10
    finnteme
    Registered Users Posts: 970 ✭✭✭finnteme


    Thank you Alan!


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    #11
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    finnteme wrote: »
    Thank you Alan!

    [font=Times New Roman","serif]Hi finnteme

    I have had confirmation from credit management that the recent name edit/spelling correction to the cheque had delayed things however they have assured me that you cheque will be processed again (as from yesterday) and you will definitely have it within the next 10 working days.

    Apologies for this delay and for all inconvenience caused Finnteme

    Al[/font]


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    #12
    finnteme
    Registered Users Posts: 970 ✭✭✭finnteme


    Thanks for the confirmation Alan.


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    #13
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    finnteme wrote: »
    Thanks for the confirmation Alan.

    [font=Times New Roman","serif]You're welcome finnteme

    Al[/font]


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