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LIDL

edx12 · 2014-01-17 23:02:24

Hi! I Purchased a set of rope light from lidl during the christmas because i thought it was a great deal! €11.50 for something like 12 meters of LED rope lights. Yes please, where can i go wrong. Wrong. I had them drapped over my couch and they over heated and started going on fire. Damaging my couch and scaring the life…

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18-01-2014 12:02am

#1

edx12

Registered Users Posts: 13 ✭

Join Date: January 2014

Posts: 10

Hi! I Purchased a set of rope light from lidl during the christmas because i thought it was a great deal! €11.50 for something like 12 meters of LED rope lights. Yes please, where can i go wrong. Wrong. I had them drapped over my couch and they over heated and started going on fire. Damaging my couch and scaring the life out of me and my girlfriend. If we hadnt of been in the room im sure the place would of went on fire. I went to lidl and complained, wrote out a formal complaint and everything and the manager assured me someone would be in contact. Sure enough someone was. They asked me to send a picture of my damaged couch and i did. About a week later they rang me and said they wernt going to do anything about the damaged couch and offered me a 25 euro voucher, not for my troubles but for there gratitued? I T

What should i Do??

Thanks for reading

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#2 18-01-2014 12:03am
Spear

Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,304 CMod ✭✭✭✭

Join Date: September 2001

Posts: 22864

Try the consumer issues forum instead:

http://www.boards.ie/vbulletin/forumdisplay.php?f=580

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#3 18-01-2014 1:01am
edx12

Registered Users Posts: 13 ✭

Join Date: January 2014

Posts: 10

Thanks. Sorry new at this

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#4 18-01-2014 9:58am
Moyspur

Registered Users Posts: 3 ✭

Join Date: January 2011

Posts: 3

Call consumer affairs in Dublin. Helped me out when I had trouble with a store a while back. They will fill you in on your rights and give you your options. I think they can act on your behalf also.

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