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Efibre 5mbps

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  • 19-01-2014 11:41pm
    #1
    gzoladz
    Registered Users Posts: 2,200 ✭✭✭


    Hi, 

    My "70 mbps" efibre has historically delivered 30mbps.

    However, since a few days the speed is 5/7 mbps. 

    Can you investigate? 


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    gzoladz wrote: »
    Hi, 

    My "70 mbps" efibre has historically delivered 30mbps.

    However, since a few days the speed is 5/7 mbps. 

    Can you investigate? 
    Hi gzoladz

    The recent drop in speeds may have had something got to do with the following: http://community.eircom.net/t5/Service-Updates-and/Resolved-Recent-undersea-cable-issues/td-p/56284

    Unfortunately as your service is efibre the best advice I can offer is that if these slow speeds persist please contact eircom broadand technical support for assistance.

     [font=Calibri","sans-serif]Technical support can be contacted on free phone 1901 (option 3 then 2 after entering your landline number) or 1890260260.

    Al
    [/font]


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