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  • 27-01-2014 3:23pm
    #1
    Michela
    Registered Users Posts: 2 ✭


    Hi,

    I opened a new bank account on the 30th of December but I still haven't received my Debit Card. 

    What should I do?

    Thanks in advance


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    #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Michela,

    Thanks for posting and welcome to Boards.ie

    If you call the Bank of Ireland branch where you opened your account, a representative will be happy to check the status of your debit card request. You can find a full list of branch contact numbers here

    We're here from 9am - 6pm Mon - Fri so please let us know if we can help with anything else. 

    Thanks

    Billy

     


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    #3
    Michela
    Registered Users Posts: 2 ✭Michela


    Bank of Ireland: Billy wrote: »
    Hi Michela,

    Thanks for posting and welcome to Boards.ie

    If you call the Bank of Ireland branch where you opened your account, a representative will be happy to check the status of your debit card request. You can find a full list of branch contact numbers here

    We're here from 9am - 6pm Mon - Fri so please let us know if we can help with anything else. 

    Thanks

    Billy

     
    Hi Billy,

    Thanks for your prompt reply. 
    Yesterday I called one of the contact numbers, they answered me from a call center and a lady gave me a number (+353 0766232553) which should be the number of the Dublin Airport branch, but it is always busy, so I haven't been able to speak with anyone yet.
    I am worried because all my colleagues who opened an account on my same day have been contacted from the bank via mail or phone days ago, while I am still waiting to receive my account details and without them I won't be able to receive my salary.

    Thanks

    Michela


  • Options
    #4
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Michela, 

    Thanks for posting. 

    Another option would be to call Banking 365 on 0818 365 365 / 00 353 1 4044000 and an representative will check your account details. Representative assisted hours are 8am - 12midnight Monday to Friday and 9am - 6pm Saturday, Sunday and holidays. When you call, please select the *key which will put you through to a representative. 

    I hope this helps. 

    Billy 


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