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Unlock Request

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  • 29-01-2014 11:26pm
    #1
    Registered Users Posts: 10,246 ✭✭✭✭


    Hi,

    I have a business acount with emobile and got a few Iphone 4s 8GBs on upgrades. I want to give one to my girlfriend but she is on O2. My BDM told me to get in touch with apple re: the unlock code but that dosnt sound correct. If I send someone here the IMEI could they process the unlock code for me?

    The contract has been signed and the number recommitted so surely giving the IMEI unlock shouldnt be a problem?

    Regards
    R


Comments

  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Riamfada wrote: »
    Hi,

    I have a business acount with emobile and got a few Iphone 4s 8GBs on upgrades. I want to give one to my girlfriend but she is on O2. My BDM told me to get in touch with apple re: the unlock code but that dosnt sound correct. If I send someone here the IMEI could they process the unlock code for me?

    The contract has been signed and the number recommitted so surely giving the IMEI unlock shouldnt be a problem?

    Regards
    R
    Hi Riamfada,

    Could you advise when did you purchase the phone? Also could you PM your mobile number, business name address and landline number and the name of your BDM I will get this investigated.

    Grainne


  • Registered Users Posts: 10,246 ✭✭✭✭Riamfada


    Sorry about the delay will send this now


  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Riamfada wrote: »
    Sorry about the delay will send this now
    No problem at all Riamfada,

    Could you also advise have you contacted our business care team since posting to request the code?

    An agent in our business team would definitely request the code.

    Grainne


  • Registered Users Posts: 10,246 ✭✭✭✭Riamfada


    Hey I sent you guys a PM with the relevant information last week but never heard back. Any word on the unlock?


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  • Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Riamfada wrote: »
    Hey I sent you guys a PM with the relevant information last week but never heard back. Any word on the unlock?
    Hi Riamfada,

    I have just got back to your PM. My apologies for the delay.

    Grainne


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