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Can you check what package I am on ?

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  • 30-01-2014 4:57pm
    #1
    stylie
    Registered Users Posts: 689 ✭✭✭


    Hi,

    On our bill it says Broadband Advanced Unlimited.
    I assumed this means the upto 24mb package, but the eircom lads in our exchange say other wise.
    Can I pm someone my number and can they check ?

    Thanks,


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    stylie wrote: »
    Hi,

    On our bill it says Broadband Advanced Unlimited.
    I assumed this means the upto 24mb package, but the eircom lads in our exchange say other wise.
    Can I pm someone my number and can they check ?

    Thanks,
    Hi stylie

    Yes feel free to PM me your landline number and I'll double check this for you.

    Thanks

    Al


  • Options
    #3
    stylie
    Registered Users Posts: 689 ✭✭✭stylie


    eircom: Alan wrote: »
    stylie wrote: »
    Hi,

    On our bill it says Broadband Advanced Unlimited.
    I assumed this means the upto 24mb package, but the eircom lads in our exchange say other wise.
    Can I pm someone my number and can they check ?

    Thanks,
    Hi stylie

    Yes feel free to PM me your landline number and I'll double check this for you.

    Thanks

    Al
    Hi Alan,

    I sent you a pm yesterday at around 5pm, have you been able to identify the package I am on ?

    Regards,

    S


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    stylie wrote: »
    eircom: Alan wrote: »
    stylie wrote: »
    Hi,

    On our bill it says Broadband Advanced Unlimited.
    I assumed this means the upto 24mb package, but the eircom lads in our exchange say other wise.
    Can I pm someone my number and can they check ?

    Thanks,
    Hi stylie

    Yes feel free to PM me your landline number and I'll double check this for you.

    Thanks

    Al
    Hi Alan,

    I sent you a pm yesterday at around 5pm, have you been able to identify the package I am on ?

    Regards,

    S

    Hi stylie
     
    I can confirm that It's definitely”broadband advanced unlimited". This does mean up to 24MB.
     
    Let me know if there is anything I can help with,
     
    Thanks,
     
    Al


  • Options
    #5
    stylie
    Registered Users Posts: 689 ✭✭✭stylie


    eircom: Alan wrote: »
    stylie wrote: »
    eircom: Alan wrote: »
    stylie wrote: »
    Hi,

    On our bill it says Broadband Advanced Unlimited.
    I assumed this means the upto 24mb package, but the eircom lads in our exchange say other wise.
    Can I pm someone my number and can they check ?

    Thanks,
    Hi stylie

    Yes feel free to PM me your landline number and I'll double check this for you.

    Thanks

    Al
    Hi Alan,

    I sent you a pm yesterday at around 5pm, have you been able to identify the package I am on ?

    Regards,

    S

    Hi stylie
     
    I can confirm that It's definitely”broadband advanced unlimited". This does mean up to 24MB.
     
    Let me know if there is anything I can help with,
     
    Thanks,
     
    Al
    Hi Alan,

    Thanks, the guy in the exchange has put us on 9mb as a test to see was it uncongested and unfortunately has left it there.
    Can I ring someone to get it changed back to what it was as they are gone home for the weekend.

    Regards,

    S


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    stylie wrote: »
    eircom: Alan wrote: »
    stylie wrote: »
    eircom: Alan wrote: »
    stylie wrote: »
    Hi,

    On our bill it says Broadband Advanced Unlimited.
    I assumed this means the upto 24mb package, but the eircom lads in our exchange say other wise.
    Can I pm someone my number and can they check ?

    Thanks,
    Hi stylie

    Yes feel free to PM me your landline number and I'll double check this for you.

    Thanks

    Al
    Hi Alan,

    I sent you a pm yesterday at around 5pm, have you been able to identify the package I am on ?

    Regards,

    S

    Hi stylie
     
    I can confirm that It's definitely”broadband advanced unlimited". This does mean up to 24MB.
     
    Let me know if there is anything I can help with,
     
    Thanks,
     
    Al
    Hi Alan,

    Thanks, the guy in the exchange has put us on 9mb as a test to see was it uncongested and unfortunately has left it there.
    Can I ring someone to get it changed back to what it was as they are gone home for the weekend.

    Regards,

    S
    Hi stylie

    You will need to contact technical support to change this back.



    Technical support can be contacted on free phone 1901 (option 3 then 2 after entering your landline number) or alternatively 1890260260.

    Thanks

    Al


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