Missing Payment

agriva8

Hi,

Is there a problem with payments today?
Myself and my colleagues with BoI accounts have not been able to access our salary from our employer, despite it being paid at the usual time.

Note those with accounts at other banks have no such issues, and my employer has confirmed payment was sent as per usual.

Thanks.

Bank of Ireland: Billy

Hi agriva8,

Thanks for your post.

Bank of Ireland applies credits as soon as they are received. Due to SEPA, credits arrive from other banks at multiple times during the day. This may also apply to salary payments.

Thanks

Billy

MonkstownHoop

Anyone with BOI where I am working haven't been paid either

Bank of Ireland: Billy

Hi MonkstownHoop, 

Thanks for posting.

We're still receiving credits from other banks and processing as and when received. 

Thanks

Billy

agriva8

MonkstownHoop wrote: »

Anyone with BOI where I am working haven't been paid either

Definitely something to do with SEPA. All payments were sent from my employer's bank at the same time (confirmed by their bank etc) last night. 
BoI have just been slow processing these compared with other banks.

Bank of Ireland: Billy

Hi agriva8, 

Thnaks for your post.

As mentioned above, BOI will apply credits to customers' accounts as and when they are received. This is due to SEPA. Customers are contacting us throughout the day and advising that credits have been received. 

Thanks

Billy