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efiber router dropping speed

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  • 03-02-2014 3:08pm
    #1
    Johnnio13
    Registered Users Posts: 796 ✭✭✭


    Hi folks,
    I signed up to efiber a week ago and I've noticed that every night I go from 50mbs to 10mbs.
    If I reboot the router it goes back to 50mbs.

    Would you have a solution to this?

    Cheers


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Johnnio13 wrote: »
    Hi folks,
    I signed up to efiber a week ago and I've noticed that every night I go from 50mbs to 10mbs.
    If I reboot the router it goes back to 50mbs.

    Would you have a solution to this?

    Cheers
    HI Johnnio13

    Something does indeed sound wrong here, you will need to log this to technical support as they will be able to look in to this in detail.

    [font=Calibri","sans-serif]Technical support can be reached on free phone 1901 (option 3 then 2 after entering your landline number) or alternatively 1890260260[/font]


    [font=Calibri","sans-serif]You can also access technical support chat on our contact us page at www.eircom.net/about/contact.  If chat is available, you will see a button inviting you to “Chat now”.
    [/font]


    [font=Calibri","sans-serif]Thanks[/font]


    [font=Calibri","sans-serif]Al
    [/font]


  • Options
    #3
    Johnnio13
    Registered Users Posts: 796 ✭✭✭Johnnio13


    cheers Alan.
    Will follow up with tech support.


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