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Final bill in credit

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  • 04-02-2014 3:26pm
    #1
    TimotiSt
    Registered Users Posts: 58 ✭✭


    Hi,

    I've received my Final bill at the end of November and it says my account is in Eur14 credit.
    I remember reading somewhere that it might take a few weeks to receive the amount. I've checked my statements yesterday and still nothing since. Do I need to do anything?

    Thanks,
    Tamas


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    TimotiSt wrote: »
    Hi,

    I've received my Final bill at the end of November and it says my account is in Eur14 credit.
    I remember reading somewhere that it might take a few weeks to receive the amount. I've checked my statements yesterday and still nothing since. Do I need to do anything?

    Thanks,
    Tamas
    HI TimotiSt

    If you would like to PM me the eircom account number I will look in to this further for you.

    Thanks

    Al


  • Options
    #3
    TimotiSt
    Registered Users Posts: 58 ✭✭TimotiSt


    Hi Al,

    No rush, but any possible updates on this?

    Thanks,
    Tamas


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    TimotiSt wrote: »
    Hi Al,

    No rush, but any possible updates on this?

    Thanks,
    Tamas
    Hi TimotiSt

    I'm really sorry to hear you have not received this yet,

    I'll look in to this and get back to you as soon as I have more news.

    Thanks
    Al


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    #5
    TaosHum
    Registered Users Posts: 1,746 ✭✭✭TaosHum


    Hi, I have a similar situation in that my final bill is in credit for €10.21. Having been on a Direct Debit for the 18 months of my contract, I expected that the credit would have been transferred back into my account.

    However, I keep receiving statements telling me the amount will be credited, but as of yet this hasn't happened. This has been going on for 6-9 months now.  


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    TaosHum wrote: »
    Hi, I have a similar situation in that my final bill is in credit for €10.21. Having been on a Direct Debit for the 18 months of my contract, I expected that the credit would have been transferred back into my account.

    However, I keep receiving statements telling me the amount will be credited, but as of yet this hasn't happened. This has been going on for 6-9 months now.  
    HI TaosHum

    Sorry to hear this, If you would like to PM me your old account number I will look in to this for you.

    Thanks
    Al


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    #7
    TimotiSt
    Registered Users Posts: 58 ✭✭TimotiSt


    Hi,

    Just for the record, I've received my cheque in late March.

    Thanks for the help!

    Tamas


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    #8
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    TimotiSt wrote: »
    Hi,

    Just for the record, I've received my cheque in late March.

    Thanks for the help!

    Tamas
    Thanks for letting me know TimotiSt

    Al


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    #9
    TaosHum
    Registered Users Posts: 1,746 ✭✭✭TaosHum


    Hi

    Haven't heard anything since. Just wondering what the status is?


  • Options
    #10
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    TaosHum wrote: »
    Hi

    Haven't heard anything since. Just wondering what the status is?

    [font=Times New Roman","serif]Apologies TaosHum

    I have not received feedback on your issue from credit management yet but I will chase this up today for you.

    Thanks
    Al[/font]


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