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Cancellation Address confirmation

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  • 05-02-2014 10:30am
    #1
    AOH77A
    Registered Users Posts: 127 ✭✭


    Hi Alan,

    I have contacted Eircom by phone to cancel my account. As I am keeping my current phone number with my new provider, I was advised I need to send a letter and they confirmed the address I should send to.
    However I would appreciate if you could PM with the correct address also just be sure the one I have is correct.

    I cannot PM Eircom so I have to ask question via forum.    Thxs.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    AOH77A wrote: »
    Hi Alan,

    I have contacted Eircom by phone to cancel my account. As I am keeping my current phone number with my new provider, I was advised I need to send a letter and they confirmed the address I should send to.
    However I would appreciate if you could PM with the correct address also just be sure the one I have is correct.

    I cannot PM Eircom so I have to ask question via forum.    Thxs.
    Hi AOH77A

    I have PM'd this information to you this morning.

    Thanks

    Al


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    #3
    AOH77A
    Registered Users Posts: 127 ✭✭AOH77A


    Thanks Alan   ...........


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    AOH77A wrote: »
    Thanks Alan   ...........
    No worries AOH77A


    Thanks


    Al


  • Options
    #5
    donegal11
    Closed Accounts Posts: 689 ✭✭✭donegal11


    why is the cancellation  address such a secret? could it not be posted on the forum rather then PMs


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    donegal11 wrote: »
    why is the cancellation  address such a secret? could it not be posted on the forum rather then PMs
    Hi donegal11

    This is done as there a number of different addresses and methods to cancel depending on the circumstance of the account in question. Also, it avoids misleading people as a call is required to the cancellations team first and if a call is not firstly made the written confirmation will be void.

    Thanks

    Al


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