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iTunes update

  • 05-02-2014 7:04pm
    #1
    td1
    Registered Users Posts: 144 ✭✭


    Tried to install latest iTunes update, but got an error message re. MSVCR80.dll missing, and now I can't open iTunes at all? How can I rectify this?


Comments

  • #2
    guil
    Registered Users, Registered Users 2 Posts: 10,497 ✭✭✭✭guil


    Delete it and reinstall.


  • #3
    Passenger
    Registered Users, Registered Users 2 Posts: 6,148 ✭✭✭Passenger


    Aye, you can use a program called App Zapper which deletes all files associated with a program and then you can do a fresh reinstall.


  • #4
    td1
    Registered Users Posts: 144 ✭✭td1


    thanks for these replies but as it's been a while since I backed up,and I don't think all my stuff is backed up, will I not lose my library by doing that?


  • #5
    Passenger
    Registered Users, Registered Users 2 Posts: 6,148 ✭✭✭Passenger


    Aye, you would have to re-add your music to the iTunes library. How much music do you have?


  • #6
    mutley18
    Registered Users, Registered Users 2 Posts: 1,231 ✭✭✭mutley18


    Same thing happened me, I went to the Control Panel and uninstalled all Apple related programs and then re-downloaded iTunes and all was good, all music etc still there and in working order! :)


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  • #7
    guil
    Registered Users, Registered Users 2 Posts: 10,497 ✭✭✭✭guil


    The library will be ok. It's in documents and called iTunes.xml


  • #8
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    I found the link below helpful - simply reinstalling did not work for me:

    http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing-error.htm

    Lots about this in the Apple support forums.


  • #9
    CathalDublin
    Registered Users, Registered Users 2 Posts: 4,146 ✭✭✭CathalDublin


    There is a good program called CCleaner which is free to download from here it has a registry clean up tool and also a uninstall open for problem uninstalls, might be worth a try.


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