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eFibre new installation

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  • 05-02-2014 10:49pm
    #1
    zarafiq
    Registered Users Posts: 60 ✭✭


    Hi Eircom,

    I've just upgraded from 4Mb broadband to eFibre. After upgrade I get excellent upload speeds (between 8 and 12 Mb/s) and extremely poor download speeds - around 0.5 - 1.0 Mb/s.
    Please advise.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    zarafiq wrote: »
    Hi Eircom,

    I've just upgraded from 4Mb broadband to eFibre. After upgrade I get excellent upload speeds (between 8 and 12 Mb/s) and extremely poor download speeds - around 0.5 - 1.0 Mb/s.
    Please advise.
    Hio zarafiq

    Yes this does not seem right at all, please contact broadband technical support and they will investigate this for you.

    [font=Calibri","sans-serif]Technical support can be contracted on free phone 1901 (after entering your landline number then chose option 3 then 2 when prompted) [/font]or alternatively on 1890260260.

    Thanks

    Al


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