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Still not receiving special offer

Wellyd · 2014-02-07 11:24:07

This is the second time I've asked about this same thing. I sent a pm last month as requested by an eircom rep and received no reply. We just got another bill for €50. That's 2 consecutive bills for that have been wrong. We signed up for a €35 for 6 months deal and we're still being overcharged. What's going on?

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07-02-2014 12:24pm

#1

Wellyd

Registered Users Posts: 1,046 ✭✭✭

Join Date: September 2013

Posts: 963

This is the second time I've asked about this same thing. I sent a pm last month as requested by an eircom rep and received no reply. We just got another bill for €50. That's 2 consecutive bills for that have been wrong. We signed up for a €35 for 6 months deal and we're still being overcharged. What's going on?

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#2 07-02-2014 2:45pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Wellyd wrote: »

This is the second time I've asked about this same thing. I sent a pm last month as requested by an eircom rep and received no reply. We just got another bill for €50. That's 2 consecutive bills for that have been wrong. We signed up for a €35 for 6 months deal and we're still being overcharged. What's going on?

Hi Wellyd

Apologies for this, please PM me your account number and I will look in to this for you.

Thanks

Al

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