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Please stop billing me incorrectly.

summerwinds · 2014-02-07 14:42:43

Hi, I have received at least 6 bills intended for somebody else. I keep returning same to you but you fail to alter the address.:eek: Help me to help you!

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07-02-2014 3:42pm

#1

summerwinds

Registered Users Posts: 16 ✭

Join Date: February 2011

Posts: 12

Hi,

I have received at least 6 bills intended for somebody else.
I keep returning same to you but you fail to alter the address.:eek:

Help me to help you!

0

Comments

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#2 07-02-2014 5:13pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

summerwinds wrote: »

Hi,

I have received at least 6 bills intended for somebody else.
I keep returning same to you but you fail to alter the address.:eek:

Help me to help you!

Hi summerwinds

Can you PM me some details on this and I will investigate this further?

It would be great if you could PM me the address on the bills and any other information you might have noticed.

Thanks

Al

0
Options
#3 07-02-2014 5:22pm
summerwinds

Registered Users Posts: 16 ✭

Join Date: February 2011

Posts: 12

eircom: Alan wrote: »

summerwinds wrote: »

Hi,

I have received at least 6 bills intended for somebody else.
I keep returning same to you but you fail to alter the address.:eek:

Help me to help you!

Hi summerwinds

Can you PM me some details on this and I will investigate this further?

It would be great if you could PM me the address on the bills and any other information you might have noticed.

Thanks

Al

Thanks Al,

PM sent

0
Options
#4 07-02-2014 5:29pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

summerwinds wrote: »

eircom: Alan wrote: »

summerwinds wrote: »

Hi,

I have received at least 6 bills intended for somebody else.
I keep returning same to you but you fail to alter the address.:eek:

Help me to help you!

Hi summerwinds

Can you PM me some details on this and I will investigate this further?

It would be great if you could PM me the address on the bills and any other information you might have noticed.

Thanks

Al

Thanks Al,

PM sent

Thanks summerwinds

I've found the account and customer associated and changed the billing address to it's correct location. You won't receive any more of these

Al

0
Options
#5 08-02-2014 8:18pm
summerwinds

Registered Users Posts: 16 ✭

Join Date: February 2011

Posts: 12

eircom: Alan wrote: »

summerwinds wrote: »

eircom: Alan wrote: »

summerwinds wrote: »

Hi,

I have received at least 6 bills intended for somebody else.
I keep returning same to you but you fail to alter the address.:eek:

Help me to help you!

Hi summerwinds

Can you PM me some details on this and I will investigate this further?

It would be great if you could PM me the address on the bills and any other information you might have noticed.

Thanks

Al

Thanks Al,

PM sent

Thanks summerwinds

I've found the account and customer associated and changed the billing address to it's correct location. You won't receive any more of these

Al

Thank you Al,
Most efficient!

0
Options
#6 10-02-2014 4:25pm
eircom: Tony

Closed Accounts Posts: 2,226 ✭✭✭

Join Date: November 2009

Posts: 2166

summerwinds wrote: »

eircom: Alan wrote: »

summerwinds wrote: »

eircom: Alan wrote: »

summerwinds wrote: »

Hi,

I have received at least 6 bills intended for somebody else.
I keep returning same to you but you fail to alter the address.:eek:

Help me to help you!

Hi summerwinds

Can you PM me some details on this and I will investigate this further?

It would be great if you could PM me the address on the bills and any other information you might have noticed.

Thanks

Al

Thanks Al,

PM sent

Thanks summerwinds

I've found the account and customer associated and changed the billing address to it's correct location. You won't receive any more of these

Al

Thank you Al,
Most efficient!

No problem summerwinds. Let us know if you have any further queries.
Tony

0
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