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Laptop dropping wifi - What are my rights ?

  • 07-02-2014 9:13pm
    #1
    Hollister11
    Closed Accounts Posts: 5,482 ✭✭✭


    Hi lads,
    I bought a Toshiba satellite laptop in early December. Every second day it won't connect to my router. Its not the router as 3 phones 2 iPods and another laptop connect perfactly.
    It's really frustrating. I have a receipt. But I don't have the packaging.
    I don't want a repair i need it I can't wait.

    What can I do


Comments

  • #2
    Cerco
    Registered Users, Registered Users 2 Posts: 2,052 ✭✭✭Cerco


    Start by googling "Toshiba laptop dropping WiFi".


  • #3
    AngryLips
    Registered Users, Registered Users 2 Posts: 2,767 ✭✭✭AngryLips


    Could just be a driver issue that can be easily addressed by checking the company's support page for any updates that need to be installed...


  • #4
    knarkypants
    Closed Accounts Posts: 153 ✭✭knarkypants


    Are you using Windows 8? We have 3 laptops here with Windows 8 and have constant problems with the wifi connecting to the router. All 3 laptops are different brands we think the problem is with Windows 8. Ipad and android tablets work fine and have no problems connecting.


  • #5
    Hollister11
    Closed Accounts Posts: 5,482 ✭✭✭Hollister11


    knarkypants wrote: »
    Are you using Windows 8? We have 3 laptops here with Windows 8 and have constant problems with the wifi connecting to the router. All 3 laptops are different brands we think the problem is with Windows 8. Ipad and android tablets work fine and have no problems connecting.

    Yea it's windows 8. The Windows 7 laptop us fine


  • #6
    knarkypants
    Closed Accounts Posts: 153 ✭✭knarkypants


    Hollister11 wrote: »
    Yea it's windows 8. The Windows 7 laptop us fine

    I suspect Windows 8 is the problem not your laptop. I'd investigate that first. Might be worth asking over on the Tech forum and maybe looking up google.

    We are planning to get Windows 7 put our laptops as we are finding a lot of problems with it and I hate the new layout on it. It's a piece of crap imo.


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  • #7
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    If you would like, I can move this thread to the Laptops forum to see if the folks there can help?

    dudara


  • #8
    DexyDrain
    Closed Accounts Posts: 254 ✭✭DexyDrain


    Had this on a Windows 8.1 laptop, drove me crazy until they updated the driver for the network card. Has been absolutely perfect since. Search for the latest driver for your model on the web or use Windows Update.


  • #9
    Hollister11
    Closed Accounts Posts: 5,482 ✭✭✭Hollister11


    dudara wrote: »
    If you would like, I can move this thread to the Laptops forum to see if the folks there can help?

    dudara

    Could you do that dudara that would be great
    Cheers


  • #10
    danger_mouse_tm
    Registered Users, Registered Users 2 Posts: 992 ✭✭✭danger_mouse_tm


    When I come across this problem (more so with ipads!) I go aggressive, Login to your router and change the SSID to something simple like "goaway", change your security key to something simple also like "mynetworkkey" Finally lower your security settings to the next lowest level and keep lowering them and it may work for you eventually. If all else fails consider disabling your onboard wifi card and installing a USB one. I have had equal success with €40 Netgear usb cards as €5 tiny chinese ones from ebay.


  • #11
    Cerco
    Registered Users, Registered Users 2 Posts: 2,052 ✭✭✭Cerco


    danger_mouse_tm wrote: »
    When I come across this problem (more so with ipads!) I go aggressive, Login to your router and change the SSID to something simple like "goaway", change your security key to something simple also like "mynetworkkey" Finally lower your security settings to the next lowest level and keep lowering them and it may work for you eventually. If all else fails consider disabling your onboard wifi card and installing a USB one. I have had equal success with €40 Netgear usb cards as €5 tiny chinese ones from ebay.

    Are you offering this as a serious solution to the Op's problem of WiFi dropping out?
    Lowering security levels, changing SSID .... Perhaps you have misunderstood the problem.


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  • #12
    danger_mouse_tm
    Registered Users, Registered Users 2 Posts: 992 ✭✭✭danger_mouse_tm


    Cerco wrote: »
    Are you offering this as a serious solution to the Op's problem of WiFi dropping out?
    Lowering security levels, changing SSID .... Perhaps you have misunderstood the problem.

    First of all I've never criticised anyone's advice on this forum or any other one that I'm a member of. I give my time and knowledge freely to boards members based on 25 years of experience as well as 10 years of running my own legitimate computer business.
    I think that my recommendation is a lot more helpful than your suggestion of telling them to go somewhere else (Google).


  • #13
    Cerco
    Registered Users, Registered Users 2 Posts: 2,052 ✭✭✭Cerco


    danger_mouse_tm wrote: »
    First of all I've never criticised anyone's advice on this forum or any other one that I'm a member of. I give my time and knowledge freely to boards members based on 25 years of experience as well as 10 years of running my own legitimate computer business.
    I think that my recommendation is a lot more helpful than your suggestion of telling them to go somewhere else (Google).

    Well You could give us the benefit of your experience and explain how your suggestions would resolve the issue.


    I think the advice I gave is helpful. I apologise if you were upset but I felt you misunderstood the problem. I see nothing wrong in criticising advice if it is misleading. The Op is having a problem with dropout not inability to make a connection. Did you note that his other laptops work okay?


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