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Mobile broadband not connecting on laptop.

  • 09-02-2014 12:20pm
    #1
    darkdubh
    Banned (with Prison Access) Posts: 3,628 ✭✭✭


    Mt girlfriend bought a HP Pavillion G6 laptop a couple of months ago and just now it is refusing to connect to our mobile broadband.We use meteor broadband to go and the problem can't be there as its connecting to my PC as normal.On the laptop the light flashes as normal but the option for entering your pin and connecting will not now show up on the lap.Anyone hear of this problem or came across it or if it can be easily rectified?


Comments

  • #2
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    Try deleting the connection from windows.right click on the connection name -properties-remove/delete.Start again after a reboot.


  • #3
    darkdubh
    Banned (with Prison Access) Posts: 3,628 ✭✭✭darkdubh


    mp22 wrote: »
    Try deleting the connection from windows.right click on the connection name -properties-remove/delete.Start again after a reboot.
    Do you mean the symbol on the desktop?I deleted this and restarted and its still the same.


  • #4
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    Unistall the software from the control panel,reboot and try then


  • #5
    darkdubh
    Banned (with Prison Access) Posts: 3,628 ✭✭✭darkdubh


    mp22 wrote: »
    Unistall the software from the control panel,reboot and try then
    That did the trick,thanks.:)


  • #6
    darkdubh
    Banned (with Prison Access) Posts: 3,628 ✭✭✭darkdubh


    I hate to be resurecting this thread but the same thing is happening again and this time the above process is having no effect,its still not connecting after mobile broadband has been removed from the control panel.


    Edit:Its back again after another try.


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  • #7
    darkdubh
    Banned (with Prison Access) Posts: 3,628 ✭✭✭darkdubh


    This problem is just running and running.Same thing happening again so went to remove it from control panel as usual,the following is showing up a box saying "Setup has detected one or more instances of this application already installed on your system" and under that "select the instance of the application you want to maintain or update below" and there is a list of other applications on the system but the mobile broadband is not included.Whats are my options here?


  • #8
    darkdubh
    Banned (with Prison Access) Posts: 3,628 ✭✭✭darkdubh


    Heres a screenshot.


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