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Vodafone Customer - where to log storm damage to line?

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  • 17-02-2014 1:04pm
    #1
    johnb25
    Registered Users Posts: 503 ✭✭✭


    Hi,

    I am currently a Vodafone fixed line customer, but my line was taken down by a falling tree. If I log it on the eircom page will it get resolved, or do I need to go through Vodafone.
    Is it possible to see that a call logged there has actually been recorded properly?
    As I am not a customer I don't have an eircom login.

    Thanks.


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    johnb25 wrote: »
    Hi,

    I am currently a Vodafone fixed line customer, but my line was taken down by a falling tree. If I log it on the eircom page will it get resolved, or do I need to go through Vodafone.
    Is it possible to see that a call logged there has actually been recorded properly?
    As I am not a customer I don't have an eircom login.

    Thanks.
    Hi johnb25



    You would need to log this to your current provider to have this repaired.


    Thanks

    Al


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