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Order processing time?

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  • 17-02-2014 1:48pm
    #1
    Umekichi
    Registered Users Posts: 474 ✭✭


    Hi there,
    Placed an order for broadband on the 11th-12th and received an email saying broadband is processing. How long will it take to process?

    Thanks


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Umekichi wrote: »
    Hi there,
    Placed an order for broadband on the 11th-12th and received an email saying broadband is processing. How long will it take to process?

    Thanks
    Hi Umekichi

    There are a number of different lead times assigned to different types of service, such as 10 working days for installation of a line then a further 5 working days for activation of broadband on a line.

    If you would like to PM me your order or account details I will look further in to this for you.

    Thanks

    Al


  • Options
    #3
    Umekichi
    Registered Users Posts: 474 ✭✭Umekichi


    PM sent


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Umekichi wrote: »
    PM sent
    Hi Umekichi

    The PM you sent only includes your email address, can you please PM your address/address of where you ordered the broadband please?

    Thanks

    Al


  • Options
    #5
    Umekichi
    Registered Users Posts: 474 ✭✭Umekichi


    Eh sorry, I thought I put it in.
    Having a bit of a ditsy day today :D
    New PM Sent


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Umekichi wrote: »
    Eh sorry, I thought I put it in.
    Having a bit of a ditsy day today :D
    New PM Sent
    No worries, replied this morning :)

    Al


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