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laptop only works in safe mode

pj9999 · 2014-02-17 17:00:32

Laptop is unresponsive in normal mode. (Toshiba t3200 laptop running XP.) No problem booting up normally. Once booted however, I can move the cursor around, but cannot click on anything. Ctrl alt delete does not work. Nothing works. In safe mode, everything works fine. What sort of things should I be looking at? Thanks P

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17-02-2014 6:00pm

#1

pj9999

Registered Users Posts: 154 ✭✭

Join Date: March 2006

Posts: 63

Laptop is unresponsive in normal mode.
(Toshiba t3200 laptop running XP.)

No problem booting up normally. Once booted however, I can move the cursor around, but cannot click on anything. Ctrl alt delete does not work. Nothing works.

In safe mode, everything works fine.

What sort of things should I be looking at?

Thanks
P

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#2 17-02-2014 6:57pm
johndoe99

Registered Users Posts: 1,880 ✭✭✭

Join Date: May 2008

Posts: 1706

Run your antivirus and/or download Malwarebytes (free version), do a full scan.

your symptoms sound like ransomware.

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