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Ordered Efibre - how long before rep gets in contact

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  • 18-02-2014 12:17pm
    #1
    Flaccus
    Registered Users Posts: 3,971 ✭✭✭


    Ordered efibre online yesterday and I understand a rep wil get in contact soon.
    However, I have not received a text or confirmation email about my order and when I login to Eircom, it doen't list any outstanding orders.

    If I PM on my account number can you please check for me ?

    thanks


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Flaccus wrote: »
    Ordered efibre online yesterday and I understand a rep wil get in contact soon.
    However, I have not received a text or confirmation email about my order and when I login to Eircom, it doen't list any outstanding orders.

    If I PM on my account number can you please check for me ?

    thanks
    Hi Flaccus

    Sure, if you would like to PM me the account number I'll check for the order.

    Thanks

    Al


  • Options
    #3
    Flaccus
    Registered Users Posts: 3,971 ✭✭✭Flaccus


    eircom: Alan wrote: »
    Flaccus wrote: »
    Ordered efibre online yesterday and I understand a rep wil get in contact soon.
    However, I have not received a text or confirmation email about my order and when I login to Eircom, it doen't list any outstanding orders.

    If I PM on my account number can you please check for me ?

    thanks
    Hi Flaccus

    Sure, if you would like to PM me the account number I'll check for the order.

    Thanks

    Al


    Hi Alan,
    Thanks. Just sent you a PM there.


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Flaccus wrote: »
    eircom: Alan wrote: »
    Flaccus wrote: »
    Ordered efibre online yesterday and I understand a rep wil get in contact soon.
    However, I have not received a text or confirmation email about my order and when I login to Eircom, it doen't list any outstanding orders.

    If I PM on my account number can you please check for me ?

    thanks
    Hi Flaccus

    Sure, if you would like to PM me the account number I'll check for the order.

    Thanks

    Al


    Hi Alan,
    Thanks. Just sent you a PM there.

    [font=Times New Roman","serif]Hi Flaccus

    Your order for efibre is definitely placed as from yesterday, It takes a couple of days to display more information and you should get a call within a couple of days to confirm an appointment.

    Thanks

    Al[/font]


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