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Drop the profile

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  • 18-02-2014 12:41pm
    #1
    red_bairn
    Registered Users Posts: 2,343 ✭✭✭


    Would you be able to ask the Tech Support to drop us to a lower profile?

    Last night our IP was basically reset and I reseted the modem until we were issued a new IP address.  This has been happening now and again.

    I'll send the household's contact number via PM.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    red_bairn wrote: »
    Would you be able to ask the Tech Support to drop us to a lower profile?

    Last night our IP was basically reset and I reseted the modem until we were issued a new IP address. This has been happening now and again.

    I'll send the household's contact number via PM.

    Hi red_bairn

    To request this you would need to contact technical support directly, technical support can be contacted on free phone 1901 (enter number then choose options 3 then 2) or 1890260260.

    You can also contact technical support over Web Chat www.eircom.net/about/contact. Chat is located to the right of the page and also you may see a button inviting you to “Chat now”.

    Thanks

    Al


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