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Company no longer trading/faulty product

handsome ken · 2014-02-20 08:45:04

I was wondering what I can do with a faulty product purchased from a company who recently went into liquidation and is no longer trading? Who do I go to for this to be sorted out? I know my contract of sale is with the retailer but seeing as they are no longer in existance, can I go direct to the manufacturer for a refund…

20-02-2014 9:45am

#1

handsome ken

Registered Users Posts: 22 ✭

Join Date: September 2010

Posts: 19

I was wondering what I can do with a faulty product purchased from a company who recently went into liquidation and is no longer trading? Who do I go to for this to be sorted out? I know my contract of sale is with the retailer but seeing as they are no longer in existance, can I go direct to the manufacturer for a refund or replacement?

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Comments

#2 20-02-2014 9:52am

thehouses

Registered Users Posts: 445 ✭✭

Join Date: September 2013

Posts: 416

I would try contacting the manufacturer - citizensinformation.ie may be a help too.

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#3 20-02-2014 11:41am

doubtfir3

Registered Users, Registered Users 2 Posts: 338 ✭✭

Join Date: November 2006

Posts: 263

If the product is within its warranty period then the manufacturer should sort it out for you, if it is outside the manufacturer warranty period you could try contacting the liquidator, but I wouldn't hold out too much hope if you have to go down that route tbh.

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#4 20-02-2014 2:31pm

sandin

Closed Accounts Posts: 1,594 ✭✭✭

Join Date: April 2010

Posts: 1557

manufacturer will only look at repair or replacement is a verifiable manufacturing fault has occurred.

The manufacturer will not give you a refund.

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