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365online banking

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  • 20-02-2014 9:36pm
    #1
    VictoriaM
    Registered Users Posts: 2 ✭


    Hi!
    I'm having a problem with adding a Payee. After I fill in all the details it shows me that -this account cant be added. I rang 365 last Tuesday,was told that they gonna look into it. Two days later no reply.Rang them again,explained the problem again. Now it's been a week and still no reply. So what should I do now?


Comments

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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    [font=Verdana, sans-serif]Hi VictoriaM [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for contacting us on Boards.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We are very sorry to hear a representative has not been in touch in relation to the difficulty you are having adding a Payee via Bank of Ireland 365 Online.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We have sent you a Private Message, could we ask you to reply to this Private Message with your full name and contact number, we will arrange a call back for you and ensure this is fully investigated.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for your patience. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]
    [font=Verdana, sans-serif]Alison[/font]


  • Options
    #3
    VictoriaM
    Registered Users Posts: 2 ✭VictoriaM


    Bank of Ireland: Alison wrote: »
    [font=Verdana, sans-serif]Hi VictoriaM [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for contacting us on Boards.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We are very sorry to hear a representative has not been in touch in relation to the difficulty you are having adding a Payee via Bank of Ireland 365 Online.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We have sent you a Private Message, could we ask you to reply to this Private Message with your full name and contact number, we will arrange a call back for you and ensure this is fully investigated.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for your patience. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]
    [font=Verdana, sans-serif]Alison[/font]
    Hi!

    I'm still waiting for somebody to contact me.


  • Options
    #4
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    [font=Verdana, sans-serif]Hi VictoriaM[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We have been advised representatives have made several attempts on Friday afternoon and evening and also on Saturday to contact you.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]As representatives have attempted to contact you unsuccessfully, we would ask you to call Bank of Ireland 365 at a time that is convenient for you. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Our contact numbers are 0818 365 365 / 00353 140 44000.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Representatives are available Monday -Friday 8am-12 midnight, Saturday, Sunday & Bank Holidays 9am-6pm.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]

    [font=Verdana, sans-serif]Alison[/font]


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