E global central

Turquoise Hexagon Sun

irmasp wrote: »

My story

2020-12-19 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
.......

What do you think you'll do?

Most probably it will arrive. It's just frustrating the lack of real information.

This is my "logged" journey so far. Presumably, it's just nonsense tracking until it actually gets to the Nederlands.

Date
Parcel Status
4
2020-12-21
Shipment will arrive at courier depot for sorting shortly.
3
2020-12-20
Shipment is en-route to courier depot.
2
2020-12-19
In transit.
1
2020-12-18
The parcel has been picked by the courier; The parcel has left the courier's warehouse.

Copper_pipe

Order made on the 10th.

Got the dispatched email on the 17th.


#
Date
Parcel Status
1
2020-12-21
The parcel has been picked by the courier; The parcel has left the courier's warehouse.



On the GLS website I get this: The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.

mightyreds

I opened a case with Paypal as its not going to be here for at least another 3 weeks it hasn't even hit holland yet, Paypal are just as bad looking like 2 weeks for them to resolve the issue.

irmasp wrote: »

My story

2020-12-19 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

Mine is the same but a week earlier

Turquoise Hexagon Sun

Copper_pipe wrote: »

Order made on the 10th.

Got the dispatched email on the 17th.


#
Date
Parcel Status
1
2020-12-21
The parcel has been picked by the courier; The parcel has left the courier's warehouse.



On the GLS website I get this: The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.

Same for me.

I imagine both our items are probably in the same freight headed to Nederlands from China. I reckon China-Nederlands thing is the trick. It's not going to have a valid tracking number as it's outside the E.U. and these products (I imagine) as supposed to be arriving in Ireland from within the E.U. So the real tracking number only exists from the Nederlands to Ireland, so essentially, it's only really traceable back to Nederlands (if Irish customs check it, that is?

Any journey before Nederlands is a ghost journey.

I'm purely speculating but that what I'm guessing is the scenario.

Immelman

Order originally placed end Nov.
My package was handed over to
- GLS Holland on the 14/12
- GLS UK Received package 17/12
So far no further updates from GLS. They appear to as bad as eGlobal in terms of turnaround

Jinicos

I've placed an order on 6th Dec.(Sony xm4 headphones)
11-12-2020 - received dispatching soon email
15-12-2020 - *dispatched*(yeah for sure)


2020-12-22 - Shipment further connected.
2020-12-21 - Your parcel will arrive shortly at the courier depot.
2020-12-20 - Shipment is on its way to the local depot.
2020-12-19 - Your parcel has arrived at a sort facility.
2020-12-18 - Shipment will arrive at courier depot for sorting shortly.
2020-12-17 - Shipment is en-route to courier depot.
2020-12-16 - In transit.
2020-12-15 - The parcel has been picked by the courier; The parcel has left the courier's warehouse.


I don't think I'll get my package within this year 😂

corks finest

Jinicos wrote: »

I've placed an order on 6th Dec.(Sony xm4 headphones)
11-12-2020 - received dispatching soon email
15-12-2020 - *dispatched*(yeah for sure)


2020-12-22 - Shipment further connected.
2020-12-21 - Your parcel will arrive shortly at the courier depot.
2020-12-20 - Shipment is on its way to the local depot.
2020-12-19 - Your parcel has arrived at a sort facility.
2020-12-18 - Shipment will arrive at courier depot for sorting shortly.
2020-12-17 - Shipment is en-route to courier depot.
2020-12-16 - In transit.
2020-12-15 - The parcel has been picked by the courier; The parcel has left the courier's warehouse.


I don't think I'll get my package within this year 😂

Theyre beyond bad

irmasp

after 25 days of waiting, finally, there is information about DPD in Belgium. parcel in transit

Copper_pipe

irmasp wrote: »

after 25 days of waiting, finally, there is information about DPD in Belgium. parcel in transit

What was the last tracking info on the link Eglobal sent you then?

This is mine at the moment

7 2020-12-23 Your parcel will arrive shortly at the courier depot.
6 2020-12-22 Shipment is on its way to the local depot.
5 2020-12-21 Your parcel has arrived at a sort facility.
4 2020-12-20 Shipment will arrive at courier depot for sorting shortly.
3 2020-12-19 Shipment is en-route to courier depot.
2 2020-12-18 In transit.
1 2020-12-17 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

irmasp

Copper_pipe wrote: »

What was the last tracking info on the link Eglobal sent you then?

This is mine at the moment

7 2020-12-23 Your parcel will arrive shortly at the courier depot.
6 2020-12-22 Shipment is on its way to the local depot.
5 2020-12-21 Your parcel has arrived at a sort facility.
4 2020-12-20 Shipment will arrive at courier depot for sorting shortly.
3 2020-12-19 Shipment is en-route to courier depot.
2 2020-12-18 In transit.
1 2020-12-17 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

23
2020-12-21
We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

This sentence was repeated 11 days.

Immelman

Small glimmer of hope for a pre Xmas delivery GLS updated parcel as in Limerick 23/12

ned14

Copper_pipe wrote: »

What was the last tracking info on the link Eglobal sent you then?

This is mine at the moment

7 2020-12-23 Your parcel will arrive shortly at the courier depot.
6 2020-12-22 Shipment is on its way to the local depot.
5 2020-12-21 Your parcel has arrived at a sort facility.
4 2020-12-20 Shipment will arrive at courier depot for sorting shortly.
3 2020-12-19 Shipment is en-route to courier depot.
2 2020-12-18 In transit.
1 2020-12-17 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

Think I’m waiting on the same shipment. My tracking is the same today. Now we wait on either a “your shipment is delayed” notification or the GLS tracking becomes active. So much for the Xmas present...

leanne813

Hi there, anyone else order around the 3rd of December, last update I had was from gls netherlands on the 19th , saying it was in transit to ireland.

No other update from eglobal.
I presume its got delayed in the UK. But no update since the 19th

Anyone else in the same boat? Its a camera 📷 I've ordered no rush on it. Would just like to know a time frame

markad1

Ordered 4 Dec
Dispatched 9 Dec
Left Netherlands 14 Dec
Left UK 16 Dec
Reached Ireland parcel center 22 Dec
Reached Ireland parcel center 23 Dec

Nothing today 24 Dec, not looking good.

Copper_pipe

ned14 wrote: »

Think I’m waiting on the same shipment. My tracking is the same today. Now we wait on either a “your shipment is delayed” notification or the GLS tracking becomes active. So much for the Xmas present...

My latest update

8 2020-12-24 Shipment further connected.

ned14

GLS have suspended shipments to Ireland now. So even if it arrives in the Netherlands, we’ll still be waiting.

UK & Ireland
Date 24-12-2020
Delay Unknown
Details As a result of the previously suspended transport of passengers and goods to and from the United Kingdom, Ireland and Northern Ireland, GLS Netherlands has stopped the transport until further notice. Parcels that are already in the network will be delivered.

Turquoise Hexagon Sun

I just got randomly refunded. That was a long wait for nothing. Got two cameras off them before and now this. This is the last time I'll use them. Prices are good but but not THAT good when you factor in the waiting and bad communication.

Copper_pipe

#
Date
Parcel Status
11
2020-12-27
We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
10
2020-12-26
Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news.
9
2020-12-25
Processing delay, your parcel will be out for delivery shortly.
8
2020-12-24
Shipment further connected.
7
2020-12-23
Your parcel will arrive shortly at the courier depot.
6
2020-12-22
Shipment is on its way to the local depot.
5
2020-12-21
Your parcel has arrived at a sort facility.
4
2020-12-20
Shipment will arrive at courier depot for sorting shortly.
3
2020-12-19
Shipment is en-route to courier depot.
2
2020-12-18
In transit.
1
2020-12-17
The parcel has been picked by the courier; The parcel has left the courier's warehouse.

corks finest

Turquoise Hexagon Sun wrote: »

I just got randomly refunded. That was a long wait for nothing. Got two cameras off them before and now this. This is the last time I'll use them. Prices are good but but not THAT good when you factor in the waiting and bad communication.

They should be boycotted, doing this sort of stuff for years

mightyreds

I've still an open dispute with paypal over this looks like it's going to take them a month to resolve it.
I'm tempted to charge back on my card but not sure how paypal handle that. Still not handed over to GLS

corks finest

mightyreds wrote: »

I've still an open dispute with paypal over this looks like it's going to take them a month to resolve it.
I'm tempted to charge back on my card but not sure how paypal handle that. Still not handed over to GLS

PayPal sorted my dispute quickly, and tbh they must be inundated with claims ref eglobal at this stage, so I reckon you'll be sorted quicker than you think, eglobal must be related to Eir ref the way they treat its customers

Oletimer

Beware as I ordered from a Hong Kong-based website purporting to be UK-based in its URL. Admittedly the goods I ordered were well packed for transportation from Hong Kong that took over 21 days to reach these shores, and there is no way to communicate with them as they put up a support link that goes totally unanswered, non-existent, and the Tracking Codes they issue are tracking codes for China-based postal services and citizens.

Although my goods were eventually delivered by DPD, there was no way of tracking anything from placing the order to until the day of delivery.

Now, I'd rather pay just a little bit extra and buy from these shores for peace of mind.

LeoB

I stopped oredering from them last year. I didnt have any bad experiences just felt some reviews were not great.

I have ordered twice from eFinity and found them very good. Tracking was good and fairly accurate. Courier did lose a parcel on me but no quibble money back or replacement offered. I took replacement and it arrived in week.

corks finest

leanne813 wrote: »

Hi there, anyone else order around the 3rd of December, last update I had was from gls netherlands on the 19th , saying it was in transit to ireland.

No other update from eglobal.
I presume its got delayed in the UK. But no update since the 19th

Anyone else in the same boat? Its a camera 📷 I've ordered no rush on it. Would just like to know a time frame

My buddy informed me this morning that eglobal are refunding him as the S20 ultra he paid for ages ago isn't in stock, he didn't even go down the PayPal route, bad shower

irmasp

My order is finally delivered today. iphone12 dual sim. Ordered on 27th of November. To Lithuania.

Copper_pipe

I've noticed that the tracking link eglobal sends updates at midnight every night.

On my third day of

We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

Turquoise Hexagon Sun

Copper_pipe wrote: »

I've noticed that the tracking link eglobal sends updates at midnight every night.

Because its just a nonsense update. It doesnt mean anything. Until it gets into a European courier, those updates are phoney.

I was getting updates and then they just randomly refunded me. Likely because they didnt have the product. I even emailed them when it took ages to dispatch and they didn't even have the decency to tell me the idem wasnt available. But I keep getting Google display ads for eGlobal and the item. And the item I "bought" even went on sale.

Its bizarre. Never using them again. As I said before. Bought two cameras worth over €1k each off them. That was ok. But that was over a year ago. They just seem worse. Can't trust them.

Now, the item I wanted is on sale locally and I can't buy it because I'm waiting for this slow refund from paypal/eGlobal

**** them. Its a total gamble going with eGlobal. Don't bother.

corks finest

Turquoise Hexagon Sun wrote: »

Because its just a nonsense update. It doesnt mean anything. Until it gets into a European courier, those updates are phoney.

I was getting updates and then they just randomly refunded me. Likely because they didnt have the product. I even emailed them when it took ages to dispatch and they didn't even have the decency to tell me the idem wasnt available. But I keep getting Google display ads for eGlobal and the item. And the item I "bought" even went on sale.

Its bizarre. Never using them again. As I said before. Bought two cameras worth over €1k each off them. That was ok. But that was over a year ago. They just seem worse. Can't trust them.

Now, the item I wanted is on sale locally and I can't buy it because I'm waiting for this slow refund from paypal/eGlobal

**** them. Its a total gamble going with eGlobal. Don't bother.

Need to get your head examined if you trust them

markad1

markad1 wrote: »

Ordered 4 Dec
Dispatched 9 Dec
Left Netherlands 14 Dec
Left UK 16 Dec
Reached Ireland parcel center 22 Dec
Reached Ireland parcel center 23 Dec

Nothing today 24 Dec, not looking good.

Delivered today.

Gerard93

Is there an alternative for Cameras / Lenses ? I saw a link for a German site a while back but cannot find it since.
Don't think I would bother with regional now