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Broadband in 2 storey house

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  • 23-02-2014 9:26am
    #1
    Registered Users Posts: 60 ✭✭


    Hi,
    I had eircom broadband and phone line installed back in December.
    We live in a 2 storey house with a concrete slabs between the floors and I find it impossible to keep a signal on a phone/laptop when upstairs.
    Also if I move to the opposite corner of the house from where the modem is (still downstairs), the signal is very weak.
    Is there a way to boost the signal or are there any ways of rectifying this as it is very frustrating when upstairs/the other side of the house.
    Thanks!


Comments

  • Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Homeplugs and a second router upstairs. 


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    mj_mam wrote: »
    Hi,
    I had eircom broadband and phone line installed back in December.
    We live in a 2 storey house with a concrete slabs between the floors and I find it impossible to keep a signal on a phone/laptop when upstairs.
    Also if I move to the opposite corner of the house from where the modem is (still downstairs), the signal is very weak.
    Is there a way to boost the signal or are there any ways of rectifying this as it is very frustrating when upstairs/the other side of the house.
    Thanks!

    Hi mj_mam

    There are a number of options available to increase the wifi coverage.

    This link has some very helpful information on powerline adaptors which allows you to set up a high speed home network by using your home existing electrical wiring:

    http://support.eircom.net/article/powerline-adapters which 

    Before exploring this option I highly recommend checking out the advice on improving your current wireless contained in this link : http://bit.ly/1jtngzt

    If you wish to find out more on the powerline adaptors or even order them please call broadband technical support on 1890260260.

    Thanks

    Al


  • Registered Users Posts: 60 ✭✭mj_mam


    Hi Al
    I tried that link that you provided saying it gave advise on improving wireless, but it directs me to a query page about billing for e-fibre.

    Could you please re-direct me to the original age you were thinking?

    Thanks


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    mj_mam wrote: »
    Hi Al
    I tried that link that you provided saying it gave advise on improving wireless, but it directs me to a query page about billing for e-fibre.

    Could you please re-direct me to the original age you were thinking?

    Thanks
    Hey mj_mam,

    Sorry about that, does this work?

    http://community.eircom.net/t5/Broadband/Improve-Your-Wireless/td-p/6181

    Al


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