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Box phone line goes into has never been changed(still has Telecom Éireann printed on

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  • 25-02-2014 6:45pm
    #1
    GS540
    Registered Users Posts: 63 ✭✭


    Title say it all really. I'm sure the box has a name, think its called Network interface device but am not sure.  

    We are paying for 24mbps but only getting 12mbps or 1.5MB/s and the upload is awful, only getting about 0.060KB/s. 


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    #2
    gerryk
    Registered Users Posts: 1,726 ✭✭✭gerryk


    The box has nothing to do with the quality of service you are receiving. It's only a piece of plastic with some conductors embedded in it.


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    #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    GS540 wrote: »
    Title say it all really. I'm sure the box has a name, think its called Network interface device but am not sure.  

    We are paying for 24mbps but only getting 12mbps or 1.5MB/s and the upload is awful, only getting about 0.060KB/s. 

    [font=Times New Roman","serif]Hi GS540

    Sorry to hear of the slow speeds you are experiencing, please PM me your landline number as I’ll need to run some tests on your line to look in to this further.

    Thanks

    Al[/font]


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