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sky cancellation .. out of contract ... notice required ... question

  • 26-02-2014 9:17pm
    #1
    muttley-dps
    Registered Users Posts: 71 ✭✭


    Hi folks,

    Looking for some feedback. I'm out of contract at the end of march for my sky broadband. I have arranged another supplier to take over from the end date. Once out of contract can I cancel immediately or is there a notice period required? I'm afraid if I give them notice now they could unplug me before the new service kicks in and if be without TV/phone/broadband for an extended period.

    I can't see anything in the blurb for cancellation out of agreed contract.

    Thanks in advance,

    Mutt.


Comments

  • #2
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • #3
    A Dub in Glasgo
    Registered Users, Registered Users 2 Posts: 17,251 ✭✭✭✭A Dub in Glasgo


    Give them the 30 days notice from your contract end date to cancel and you should be alright


  • #4
    loopymum
    Registered Users Posts: 1,238 ✭✭✭loopymum


    I think I its 31 days and once you ring and cancel its 31 from that date.


  • #5
    Bepolite
    Closed Accounts Posts: 2,737 ✭✭✭Bepolite


    muttley-dps wrote: »
    Hi folks,

    Looking for some feedback. I'm out of contract at the end of march for my sky broadband. I have arranged another supplier to take over from the end date. Once out of contract can I cancel immediately or is there a notice period required? I'm afraid if I give them notice now they could unplug me before the new service kicks in and if be without TV/phone/broadband for an extended period.

    I can't see anything in the blurb for cancellation out of agreed contract.

    Thanks in advance,

    Mutt.

    If you've transferred by UAN number to another provider you can't be charged a for a notice period, only what's been used. So if Sky give you part of the month and the new supplier part of the month sky can only make a partial charge.

    There is a comreg decision on point, I may or may not get round to digging it out. :P

    If you are transferring by UAN number do not make contact yourself to the old supplier unless you've been told you have to. If the line is cancelled it's a bloody nightmare getting them back for anyone other than Eircom.


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