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slower e fibre speeds

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  • 28-02-2014 11:54pm
    #1
    corks finest
    Registered Users Posts: 8,688 ✭✭✭


    hi,i live in garry dhu drive,carrigaline,co cork,got e fibre installed recently,first fewdays fine,speeds up to 47/ mb,i ws delighted,since yesterday,peed away down,31mb,and up load speed wa down too,any ideas?for e 40 @month i expesed as promised ,steady constant speed,this isnt happening,thaks.n


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    corks finest wrote: »
    hi,i live in garry dhu drive,carrigaline,co cork,got e fibre installed recently,first fewdays fine,speeds up to 47/ mb,i ws delighted,since yesterday,peed away down,31mb,and up load speed wa down too,any ideas?for e 40 @month i expesed as promised ,steady constant speed,this isnt happening,thaks.n

    Hi corks finest

    Sorry to hear this, speeds can fluctuate and a speed of 31MB is considered normal is most cases. This is why speeds are advised in terms of 'up to' 50MB or 70MB.

     If you find the speeds to be too slow for your usage please contact our technical support team on free phone 1901 (enter your number and choose options 3 then 2).

    Thanks

    Al


  • Options
    #3
    corks finest
    Registered Users Posts: 8,688 ✭✭✭corks finest


    eircom: Alan wrote: »
    corks finest wrote: »
    hi,i live in garry dhu drive,carrigaline,co cork,got e fibre installed recently,first fewdays fine,speeds up to 47/ mb,i ws delighted,since yesterday,peed away down,31mb,and up load speed wa down too,any ideas?for e 40 @month i expesed as promised ,steady constant speed,this isnt happening,thaks.n

    Hi corks finest

    Sorry to hear this, speeds can fluctuate and a speed of 31MB is considered normal is most cases. This is why speeds are advised in terms of 'up to' 50MB or 70MB.

     If you find the speeds to be too slow for your usage please contact our technical support team on free phone 1901 (enter your number and choose options 3 then 2).

    Thanks

    Al
    thank you,speed back up to 40 plus,generally.


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    corks finest wrote: »
    eircom: Alan wrote: »
    corks finest wrote: »
    hi,i live in garry dhu drive,carrigaline,co cork,got e fibre installed recently,first fewdays fine,speeds up to 47/ mb,i ws delighted,since yesterday,peed away down,31mb,and up load speed wa down too,any ideas?for e 40 @month i expesed as promised ,steady constant speed,this isnt happening,thaks.n

    Hi corks finest

    Sorry to hear this, speeds can fluctuate and a speed of 31MB is considered normal is most cases. This is why speeds are advised in terms of 'up to' 50MB or 70MB.

     If you find the speeds to be too slow for your usage please contact our technical support team on free phone 1901 (enter your number and choose options 3 then 2).

    Thanks

    Al
    thank you,speed back up to 40 plus,generally.
    No worries corks finest

    Thanks

    Al


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