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Setting up eircom email

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  • 01-03-2014 7:13pm
    #1
    Registered Users Posts: 655 ✭✭✭


    Does anyone know why my tablet says 'couldnt connect to server' when trying to set up my eircom email. The wifi is connected, but when i go into google it says this webpage is currently unavailable even though the apps are all working fine


Comments

  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    clairek6 wrote: »
    Does anyone know why my tablet says 'couldnt connect to server' when trying to set up my eircom email. The wifi is connected, but when i go into google it says this webpage is currently unavailable even though the apps are all working fine

    Hi clairek6
     
    It might be best to contact our email support team for assistance with this however my best advice is to check that the server settings you have applied are correct. The server settings (if using eircom wifi) are:
     
    Incoming Mail Server:
    webmail.eircom.net
    Outgoing Mail Server:
    mail1.eircom.net
     
    If you are using another providers WIFI then check with them what server settings you need to apply (usually found through the providers website).
     
     
    If you need to contact email support you can reach them on 1890260260 (if you have eircom broadband) or alternatively on 1530277100.
     
    Thanks
     
    Al


  • Registered Users Posts: 655 ✭✭✭clairek6


    Hi clairek6
     
    It might be best to contact our email support team for assistance with this however my best advice is to check that the server settings you have applied are correct. The server settings (if using eircom wifi) are:
     
    Incoming Mail Server:
    webmail.eircom.net
    Outgoing Mail Server:
    mail1.eircom.net
     
    If you are using another providers WIFI then check with them what server settings you need to apply (usually found through the providers website).
     
     
    If you need to contact email support you can reach them on 1890260260 (if you have eircom broadband) or alternatively on 1530277100.
     
    Thanks
     
    Al
    Hi al thanks for reply what should the port number be?


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    clairek6 wrote: »
    Hi clairek6
     
    It might be best to contact our email support team for assistance with this however my best advice is to check that the server settings you have applied are correct. The server settings (if using eircom wifi) are:
     
    Incoming Mail Server:
    webmail.eircom.net
    Outgoing Mail Server:
    mail1.eircom.net
     
    If you are using another providers WIFI then check with them what server settings you need to apply (usually found through the providers website).
     
     
    If you need to contact email support you can reach them on 1890260260 (if you have eircom broadband) or alternatively on 1530277100.
     
    Thanks
     
    Al
    Hi al thanks for reply what should the port number be?
    No worries clairek6

    The FTP server port number is 21

    Thanks

    Al


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