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Laptop constantly disconnecting from router

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  • 06-03-2014 2:23pm
    #1
    Kent Brockman
    Registered Users Posts: 1,282 ✭✭✭


    Not sure if anyone has come across this or could recommend a solution...

    Wireless connection from laptop to router keeps disconnecting temporarily & usually it reconnects itself almost immediately.
    This could happen 10 times in a minute or 10 times in an hour but it is constantly happening and very frustrating.
    Sometimes I have to manually refresh available networks & reconnect.
    Also (rarely) I have to disable/enable wireless adapter on laptop in order to be able to reconnect manually.

    This only happens in my house & not when connected to other wireless routers in other locations so it's probably not the laptop that has the problem..

    Could it be my router or its settings? Suggestions appreciated.


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    #2
    White Heart Loon
    Closed Accounts Posts: 1,788 ✭✭✭White Heart Loon


    It's not the black Eircom Zyxel by any chance?


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    #3
    Kent Brockman
    Registered Users Posts: 1,282 ✭✭✭Kent Brockman


    White Heart Loon wrote: »
    It's not the black Eircom Zyxel by any chance?

    Yes it is!


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    #4
    White Heart Loon
    Closed Accounts Posts: 1,788 ✭✭✭White Heart Loon


    Kent Brockman wrote: »
    Yes it is!

    It's a known issue with that router where it makes your device re-authenticate every few minutes, momentarily kicking it. There is a firmware update that fixes it: http://broadbandsupport.eircom.net/download/zyxel/firmware/


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    #5
    Kent Brockman
    Registered Users Posts: 1,282 ✭✭✭Kent Brockman


    White Heart Loon wrote: »
    It's a known issue with that router where it makes your device re-authenticate every few minutes, momentarily kicking it. There is a firmware update that fixes it: http://broadbandsupport.eircom.net/download/zyxel/firmware/

    Fantastic thanks :D


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    #6
    Kent Brockman
    Registered Users Posts: 1,282 ✭✭✭Kent Brockman


    Balls, tried 3 times now & it get to 100% before posting this message.

    A file system error was detected on the RomPager Advanced server.


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    #7
    White Heart Loon
    Closed Accounts Posts: 1,788 ✭✭✭White Heart Loon


    Kent Brockman wrote: »
    Balls, tried 3 times now & it get to 100% before posting this message.

    A file system error was detected on the RomPager Advanced server.

    Did you reboot it and check the version number to see if it upgraded? Could just be a browser refresh issue. Did you try another browser?


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    #8
    Kent Brockman
    Registered Users Posts: 1,282 ✭✭✭Kent Brockman


    White Heart Loon wrote: »
    Did you reboot it and check the version number to see if it upgraded? Could just be a browser refresh issue. Did you try another browser?

    Rebooted, switched router off/on, also tried to do the upgrade from laptop with same result.

    F1000 Firmware (100AAHA4b2.bin) is the only file used.

    There is 2 other .bin files there P-660HN-T1A_IPv6 & P-660HW-T1_v3
    Maybe I also need these?


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    #9
    White Heart Loon
    Closed Accounts Posts: 1,788 ✭✭✭White Heart Loon


    Kent Brockman wrote: »
    Rebooted, switched router off/on, also tried to do the upgrade from laptop with same result.

    F1000 Firmware (100AAHA4b2.bin) is the only file used.

    There is 2 other .bin files there P-660HN-T1A_IPv6 & P-660HW-T1_v3
    Maybe I also need these?

    You need the one to suit your router model no, it's definitely not the f1000, that is the one for vdsl (fibre)


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    #10
    Hoof_Hearted
    Registered Users Posts: 226 ✭✭Hoof_Hearted


    Hope I'm not hijacking your thread Kent Brockman but I'm having a similar problem. Sporadic dropping of wifi, so i downloaded Win8.1 and now no connection whatever, though my iPad's still finding it. My Router's a PEAK. Could it be the router? Thanks in advance for your valued opinion.


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    #11
    Kent Brockman
    Registered Users Posts: 1,282 ✭✭✭Kent Brockman


    White Heart Loon wrote: »
    You need the one to suit your router model no, it's definitely not the f1000, that is the one for vdsl (fibre)

    Annnnnnddddd we're back :D

    Did the correct s/w upgrade but then lost internet connection, tried to roll back to the previous version but ended up resetting the router to a previous time when we were eircom customers!
    Had to get onto vodafone support to reset the username & password.

    Everything back working now. I will wait and see if the s/w upgrade worked, if not the helpdesk suggested I change the wireless channel in case there is interference.

    Thanks for your help.


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    #12
    Kent Brockman
    Registered Users Posts: 1,282 ✭✭✭Kent Brockman


    Hoof_Hearted wrote: »
    Hope I'm not hijacking your thread Kent Brockman but I'm having a similar problem. Sporadic dropping of wifi, so i downloaded Win8.1 and now no connection whatever, though my iPad's still finding it. My Router's a PEAK. Could it be the router? Thanks in advance for your valued opinion.

    My download seemed to change some of the settings on the router. Perhaps the same has happened in your case?


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