Replacement Iphone 5

galwaydude18

Hi guys during the xmas I dropped a piece of timber onto my phone on a site I was working on. It smashed the screen to bits. I have had the phone in two separate phone repair shops and both have come back saying the replacement screens they fitted doesn't fix the phone and it's probably the motherboard is damaged as well..

I dont have insurance on the phone and my network three are unwilling to help me out. Is there any way to get a replacement Iphone 5 without paying 500 or 600 for a new one?

aimee1

i got my iphone 5 replaced after damaging the screen for 260 euro by fonfix in sandyford. it was for a full unit replacement

galwaydude18

What had you to do to get that? Any paperwork? Are they an authorized apple repair place?

aimee1

galwaydude18 wrote: »

What had you to do to get that? Any paperwork? Are they an authorized apple repair place?

fonfix.ie

i am in dublin so could drop the phone into them. I remember being told when i rang them that they have a freepost service.

whiterebel

Try the Apple out of warranty repair service: http://support.apple.com/kb/index?page=servicefaq&geo=Ireland&product=iphone

galwaydude18

Whiterbel I'm almost certain that my phone is less than a year old. Does that still apply to me?

aimee1

galwaydude18 wrote: »

Whiterbel I'm almost certain that my phone is less than a year old. Does that still apply to me?

if the phone is in warranty and undamaged, it would be replaced

if it is out of warranty or else damaged (as in this case it is) then there is an out of warranty service available

FourFourRED

galwaydude18 wrote: »

Whiterbel I'm almost certain that my phone is less than a year old. Does that still apply to me?

How bad condition is it in?

An iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPhone that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details. Refer to this article to check if the Liquid Contact indicator on your product has been triggered.

If your iPhone is not eligible for warranty service, you may wish to contact your carrier for other options.

galwaydude18

It's missing the home button and there is a load of glass missing from the screen as well

FourFourRED

galwaydude18 wrote: »

It's missing the home button and there is a load of glass missing from the screen as well

Contact Apple so and explain the situation and see can they arrange and OOW repair for accidental damage. Give an honest description of the damage too & you will get an option & price.

galwaydude18

Thanks for that. I will get in contact with them. Is there a phone number that I can ring them on?

FourFourRED

galwaydude18 wrote: »

Thanks for that. I will get in contact with them. Is there a phone number that I can ring them on?

http://www.apple.com/ie/support/contact/